I signed up for a gym that has not opened yet and was told at sign up that membership will be 'live' when the gym opens.

This gave the impression that naturally I would only actually start paying for the gym when it opens and it can be used. Well 2 months before it does I noticed that had started taking money for a gym that is not open yet..

I wanted to query this and could not find any direct contact details on their website ( a red flag in of itself) and was forced to use social media links. I contacted them via one of those links and there was no response. I contacted them again few days later again nothing.

It has been over a week now of stony silence.