Review over Ticketmaster UK


Beoordeeld met 1 van de 5 sterren

Poor customer service with answering a request

I bought a pair of tickets to an event but did not see a confirmation of the delivery address so I tried to look what the address they were sending it was. I could not find this information.

With this in mind I contacted customer service asking to confirm the delivery address. I got a copy and paste reply that did not answer the question at all so it would appear I did not even get the respect of my question actually being read. I sent a reply telling them that does not answer my question and pasted in the original question for them. I never got a response and they appear to have just closed the ticket.

This was the first time I have used ticket master, it is very questionable as to whether I will ever try to use them again after being disrespected this way.

Addition : Ticket master attempted to have my review removed by flagging it as non genuine, clearly I was able to prove it was.

10 maart 2022