Poor service with non fault claim. I had no toilet and didn’t get alternative accommodation . A cash settlement was offered to the value of £1200 then said they would have to take £700 excess of that amount as two vehicles hit my property. Got quotes to repair which were higher still not paying out. I would avoid buying insurance of this company as they are not very professional with their customer service. Not fit to be running a customer led businesses I will report to insurance ombudsman so hopefully they can investigate their poor customer services.