In all my years (66), I've never experienced such truly appalling service.
I'll not bore readers with the details as it would take up pages and pages of text.
They refused to pay out on a valid gale damage claim.
They are very reluctant to answer the phone.
They are evasive, unhelpful and clealy disinterested when contact is eventually made- and unwilling to take a fair view. Their only aim is to avoid paying my storm claim no matter what.

It's going to the Ombudsman and FSC due to the policy wording being deliberately evasive and seems to fall foul of the FAC handbook rule 7. 2
If you don't want that stress, buy a policy elsewhere.
This company are cheap and not cheerful.


AVOID AT ALL COST