Hi Simon,

Thank you for your feedback.

Happy to hear that the delivery was quick, however, sorry to hear the Night Briquettes didn't last as long as you expected. Burn time can sometimes vary depending on stove settings and airflow, but we'd be happy to share some tips to help you get the best out of them.

It's important to create a thick layer of glowing embers, before adding the briquettes. Also our customers reported, that they last longer when stacked on top of each other.

Once they catch, expect a small to medium flame for the first couple of hours. After that, they'll glow steadily, giving you a nice, even heat.

Keep the airflow low (but not fully closed), and do not move them around –as that'll cut their burn time short.

Hope this helps!

Kind regards,
Alexa