Review over PureGym UK - London Kidbrooke Village


Beoordeeld met 1 van de 5 sterren

The gym keeps having problems and has…

The gym keeps having problems and has no access on certain days, what about compensation for the customer?

29 december 2024

Antwoord van PureGym UK

Hi Emir - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this and finding the reason you're unable to access the gym.

There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.