I am giving 1 star just because there is no possibility to give less than this! They have killed 2 of my cats (1 year apart) and dared to deny any wrongdoing. Unfortunately there is no way of winning with them in court without having pockets of money and that can take years!
They don’t test properly, their ‘specialists’ are uneducated and inexperienced at best or neglectful and lazy, all advice is hit and miss with only objective - to drain you out of money and not helping your pet.

In addition to 2 dead cats, they have released my dog after spaying still under anaesthetic, unable to walk or stay awake!

They do not listen to their customers who know their pets and know that something is wrong! AVOID!