Review over Yodel by InPost


Beoordeeld met 1 van de 5 sterren

Late delivery kept saying out for…

Late delivery kept saying out for delivery never turned up they had my parcel for two weeks due to this I’ve told the company I ordered from I will not buy from them again. Total useless no contact from them at all for reasons for not delivering.

17 februari 2025

Antwoord van Yodel by InPost

Hi Frances ,
They acknowledged your concern about the delayed delivery and apologized for the inconvenience and frustration it caused. They recognized the importance of timely delivery and clear communication. They regretted that your parcel was marked "out for delivery" multiple times without arriving and without any explanation. They promised to investigate the issue to understand what went wrong and to prevent similar issues in the future.

Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.

Trust Pilot Dispositions: Delivery disputes