Avoid at all costs
Although they had my phone number and email address, Collect+ failed to provide me with a collection code. I tried to contact them in order to obtain the code but you can't submit an enquiry unless you have - you guessed it - the collection code.
10 mei 2025
Review zonder uitnodiging
Antwoord van Collect+
Thank you for contacting Collect+,
We're sorry to hear you've had a negative experience at one of our PayPoint stores.
Please can you email enquiries@paypoint.com and provide us with a few more details regarding your experience so we can investigate this further for you?
We'll look into this promptly and revert to you as soon as we can.
Best wishes,
Jen S, Collect+ Team
Our Customer care is open from 9am – 17:15pm Mon -Sun