Thank you for contacting Collect+,

We're sorry to hear you've had a negative experience at one of our PayPoint stores.

Please can you email enquiries@paypoint.com and provide us with a few more details regarding your experience so we can investigate this further for you?

We'll look into this promptly and revert to you as soon as we can.

Best wishes,

Jen S, Collect+ Team

Our Customer care is open from 9am – 17:15pm Mon -Sun