Review over Thompson & Morgan


Beoordeeld met 3 van de 5 sterren

Garden ready .. actually Rotted roots

Plants that I ordered were ' Garden ready '. They arrived in good time and appeared to be in good condition.
However I am waiting to see if they survive. When taking them out of their outgrown cells, I found that the roots were mostly rotted away.
I'm really hoping that they will come right, now they are potted on. Otherwise what a total waste of money.
I'm not sure if I will order from T& M again...it's not a good deal, if they are just getting rid of poor condition plants at cheap prices. Bad business.tbh.

21 juni 2025

Antwoord van Thompson & Morgan

We’re very sorry to hear that your garden-ready plants arrived with root issues and understand your concern about their survival. While we always aim to send healthy plants in good condition, occasionally problems can occur in transit. Your feedback is very important and will help us review our stock and quality control processes. We hope your plants establish well now they are potted on and that they thrive in your garden.

Kind regards,
Hannah
Thompson & Morgan Customer Care