Was going to sign up today but when I…
Was going to sign up today but when I got there was rushed off by the assistant manager who said it’s all online…I mentioned about how to get the offer and if I could at least do it inside the gym and she said she can’t let me in and it’s all online. Couldn’t get the offer or sit to sign up so just left. Will try another day when someone can assist me as I felt so unwelcomed so I went to my other gym.
Antwoord van PureGym UK
Hi Catarina. Thanks for taking the time to leave this review. We would like to apologise for any inconvenience caused by this.
As an online gym company, all memberships are created via our website or app. So we can assist with this, please can you expand on the issues that you have encountered with our Member Services team so we can discuss the joining process further.
You can contact them at member.services@puregym.com and they will be back in touch as soon as possible.
Thanks, PureGym