Be careful of this website it’s a third party site
Absolutely disgusted in this website thought I was applying for an esta through the esta website as it was the first one come up on google but this is not a government website didn’t tell me how much it was charging me when I processed the application were it should of only cost £15.58 for an application this website charged me £103.13 money that I don’t have to spend extra on this as this is a MASSIVE difference in what an esta application costs fell like I have been scammed from this site
Edited After this said the company was very quick with there response and give me a full refund
Antwoord van U.S. Immigration Support
Thank you for sharing your feedback, and we are genuinely sorry to hear about your experience.
You are absolutely right in noting that we are not a government website. We are a private travel assistance company that offers support services for electronic travel authorization applications, including 24/7 customer service, application review, and timely processing. We make this distinction through disclaimers displayed on our website.
Regarding pricing, we understand your concern. Our service fee is clearly outlined prior to submission, and they reflect the comprehensive assistance we provide. We only process payment for applications that are approved, and we always honor our refund and cancellation policies.
In your specific case, we can confirm that your transaction was successfully cancelled, and no charge was made to your credit card.
If you have any further questions or need additional assistance, our customer service team is available and ready to help. We are committed to providing responsive and professional support at every step. Safe travels!✈️ 🙂