Review over GO Outdoors - Birmingham (Express)


Beoordeeld met 3 van de 5 sterren

Ignoring customer

Shop was closing down, went downstairs to where the walking boots were. Some shoes had sizes on the signs saying what sizes were left. The two i picked up did not so waited at till, i asked if they had them in 6 and he said not for one. Whilst he was putting the other one back a woman asked him about sizes in walking boots she wanted but he hadn't checked if the size was available in the other walking shoe i had given him. He went in store room for her boots and i had to say to him he was suppose to be serving me. Found it rude and poor customer service. I did get some walking boots but disappointed in his attitude especially when he was so cheerful with previous customers

27 september 2025
Review zonder uitnodiging

Antwoord van GO Outdoors

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team