Hi Terence,

Thanks for your review and feedback.

I'm really sorry to hear about your recent experience when trying to source a front wheel.

It’s disappointing to learn that we weren’t able to offer a suitable option at the time, and I completely understand your frustration.

I can see this order is for MTB grips and a chain pin so I’ve been in touch today to offer support.

If there’s anything further I can do to help, please don’t hesitate to let me know.

Kind regards,

John,
Tredz Team.