I would give ZERO stars
I would give ZERO stars - they won’t come back to pick up a damaged refrigerator- they keep canceling their pickup times 4 times now and not rescheduling. Won’t return calls or never can get ahold of a live person. Extremely disappointed that Home Depot would continue to use this 3rd party company. This has been going on since November!
Antwoord van Hub Group, Inc.
JM - Thank you for taking the time to share your feedback. I apologize your delivery experience fell short — I understand how frustrating that can be.
Please email us your order number at extramile@hubgroup.com, and we will review your experience with everyone involved in handling your delivery.
We take feedback seriously and are committed to improving. If you need any further assistance, please don’t hesitate to reach out.