Package arrived torn
Package arrived torn, courier apologised and said he had never seen anything so badly packed. Emailed company to make them aware and three emails later have heard nothing from them
18 januari 2026
Antwoord van Earthkind
Hi Paul, Sorry to learn that the packaging and presentation of the delivery fell short of expectations. Thank you again for bringing this to our attention and apologies for the delay in replying due to high volume of enquiries we are working through. Kind regards Earthkind Customer Service Team.