I liked the fact that I got the…
I liked the fact that I got the fragrance i wanted however, was not happy that for months I have being requesting samples to take to other family members who are not able to visit with me whilst making the purchases and always told by staff in an unfriendly manner that none is available.
30 januari 2026
Antwoord van Sunnamusk London
Dear Tamar
Thank you for taking the time to share your feedback. We’re pleased to hear you were able to get the fragrance you wanted, but we’re very sorry to learn about your experience regarding samples. This is certainly not the level of service we aim to provide. Your comments have been noted and will be shared with the team so we can improve moving forward.
Kind Regards
The Sunnamusk Team