Went to Go outdoors in Llandudno on Tuesday 17th Feb after 4 o'clock. I was looking for some excellent walking shoes. Martin listened to my needs, tried on the first pair he brought me and they were the ones I bought as they were perfect. And, Martin was due to finish at 4.30 (I didn't know this at the time) but he stayed with me till well after this time to ensure I was really happy with my choice.