Review over Sunnamusk London - Bullring & Grand Central


Beoordeeld met 1 van de 5 sterren

I would strongly advise against…

I would strongly advise against shopping here. I was sold three items by a member of the sales team and was explicitly told that I could return or exchange them, provided they remained unopened. When I attempted to return one of the items, I was refused on the grounds that I had no receipt — despite the fact that no receipt was ever given to me in the first place. When I raised this issue, I spoke with the regional manager, Mahaira, who was equally unhelpful. To top it off, the aftershave I was sold doesn’t even last as long as advertised. Very disappointing experience

21 februari 2026
Review zonder uitnodiging

Antwoord van Sunnamusk London

Dear Ahmed

We’re very sorry to hear about your experience. This is certainly not the standard we aim to provide. Please contact our customer care team with your order or purchase details so we can review the situation and assist you promptly.

Kind Regards
The Sunnamusk Team