Hi John,

Thank you for your review. It's great to hear your Galaxy A34 5G is brilliant and looks new. We put all our refurbished devices through extensive certified checks to make sure they are 100% functional. We also clearly grade our phones by cosmetic condition so you know what to expect.

I'm also glad ordering was easy and delivery was quick. We dispatch orders placed before 3:30 p.m. on weekdays the same day. Your device arrives in secure packaging, which you can reuse if you ever trade in a phone.

You have discovered one of the industry's best-kept secrets. We are not well known, but we have the highest customer satisfaction rate and a very high product standard. This is all backed up by our amazing customer support team.

Kind Regards,
Ben The Big Phone Store Team