We are absolutely disgusted with the way this situation has been handled. We placed a deposit on a park home in good faith, fully expecting that we would be kept informed of any deadlines or time scales relating to the sale. The park manager had apparently relayed a time frame to the estate agent, yet this crucial information was never passed on to us.

Without any warning, communication, or opportunity to respond, the property was sold behind our backs. Had we been properly informed, we would have acted immediately. Instead, we were left completely unaware and have now lost the home we had committed to.

The lack of communication, professionalism, and basic courtesy throughout this process has been appalling. We are completely livid with how this has been handled and extremely disappointed in the estate agent’s failure to keep us properly informed.