Review over Collect+


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I took my goods to be retired to the…

I took my goods to be returned to the registered returns point where the shop assistant was not very helpful and didn’t what my return item he only take very small items so I ask the for a item size list which he did not have told me to take somewhere else I said this is one off the places on the postcode listed and he said ok just this one time but don’t comeback anytime bigger than an A4 package so what’s the point is only some places that are on the list

17 maart 2026
Review zonder uitnodiging

Antwoord van Collect+

Thank you for contacting Collect+,

We're sorry to hear you've had a negative experience at one of our PayPoint stores.

Please can you email enquiries@paypoint.com and provide us with a few more details regarding your experience so we can investigate this further for you?

We'll look into this promptly and revert to you as soon as we can.

Best wishes,
Jen S, Collect+ Team
Our Customer care is open from 9am – 17:15pm Mon -Sun