Excellent customer service.phone number on home page, no searching to find one in very small print somewhere. Quickly answered by Emma, no queues and robots telling you the obvious, that you are in a queue.
A nice chat with Emma who solved my problem (it was my problem not Ecotricity) professionally and efficiently managed
This company can be a bit more expensive than some others but im on board with the green credentials and ethos of the way the company is managed. For this i sacrific other things. Its inpirtant to me.
Thanks for all your hard work
Keep flying the flag