Verenigd Koninkrijk
Review over GO Outdoors
Great female staff member, so helpful. She always has a smile and a bit chat.
Antwoord van GO Outdoors
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Review over Omaze
Review over Autotrader UK
Review over John Lewis
Review over Plata
Antwoord van Plata
We're so happy to hear that you found our site easy to use and the process simple and quick. We appreciate your positive feedback!
Kind regards,
Plata.
Review over 1st CENTRAL Insurance
Antwoord van 1st CENTRAL Insurance
Thank you for your review and for choosing 1st Central this year for your car insurance 😊
Matt
Review over 1st CENTRAL Insurance
Just signed up so can't really review yet. Simple to use site.
Antwoord van 1st CENTRAL Insurance
Thank you for your great feedback! We always aim to make things as easy and straightforward as possible for our customers 😊.
Clare
Review over Currys
Great service and help in store. Delivered on date and time agreed. Extremely happy.
Review over Vertu Motors
Called into Vertu Stamfordham Rd, Newcastle upon Tyne after having a problem with the infosystem.
Extremely helpful male receptionist, sorry we didn't get your name. Who then brought his colleague David through to have a look at our car. He resolved our issue within ten minutes, we were so happy and relieved.
Thank you so much.
Antwoord van Vertu Motors
Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Review over Currys
No pressure, informative sales person and item to be delivered in two days.
Great service.
Review over Simply Bar Stools
Contacted customer services and was told to send pictures of faults with chair. They were misaligned bolt holes in the seat, and the lever which raises and lowers the chair wasn't attached.
They sent a video back, which my husband watched then tried the 'repair', it didn'twork.
They also referred to a broken foot rest, I have no idea why!
I have now contacted them three times since the video, which they have ignored.
Terrible customer service.
**I have reviewed my comments since receiving a new footrest quickly after my original review. Footrest is assembled and we are very pleased with it.**
Antwoord van Simply Bar Stools
Hi Patricia,
I do sincerely apologise for the time it has taken for us to get back to you, and moreso for the issues with your bar stool. I can see that a replacement foot rest has been sent out to resolve the issue regarding the lever, and thankfully this has resolved both the issues with the bar stool.
I do hope that you are now happy with your products, but if there are any further issues, please do not hesitate to reach out to our customer service team.
Kind regards,
Simply Bar Stools
Review over Omaze
Direct Debit set up, I don't know what my numbers are and have won £10 in four years!
Review over The APC
Once again delivered on time and notifications received regarding delivery.
This has to be one of the best delivery companies out there.
Great courier too, he carries into house for me.
Antwoord van The APC
Hello
Thanks for your great review and positive comments!
Regards,
Chelsea.
Customer.relations@apc-overnight.com
Review over Domestic & General - UK
Great service from repairs to customer service. Recently broke our hob and we had ours inspected and a replacement within two weeks.
Antwoord van Domestic & General - UK
Hi Patricia,
Thanks for taking the time to rate us so highly, we really appreciate it!
Should you need us again, we'll be more than happy to help!
Thank you,
Sam
D&G Team
Review over InPost UK
The idea seemed great but due to unclear instructions, I found the whole experience stressful.
I'm 70 and would have much preferred just a code to use. Sorry neither me or my phone like qr codes!!
Antwoord van InPost UK
Thank you for your feedback, Patricia. We're sorry for any confusion caused. You can always enter the parcel number manually on the locker screen. If you need further assistance, please contact our support team at help@inpost.co.uk.
Review over Ryobi Tools UK
Would have been 5 stars BUT unfortunately after contacting the company about choosing the wrong 'free' item, I heard nothing from them.
Update: After two emails to Ryobi, neither having been replied to, and your automated reply below stars decreased to two.
Antwoord van Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are glad that your experience was positive, and we thank you for your feedback.
We hope to welcome you back in the future.
Kind Regards,
The Ryobi UK Team
Review over Studio
The delivery charges are extortionate. My son had a large storage box delivered. They charged £40, a two man delivery. It was dropped off by one man!!
Review over Direct Wood Flooring
Carl was so helpful. After confusion about the delivery date he managed to bring it forward by a day. Not a lot but it did help a little.
Review over CarMats.co.uk
Great mats, they said I'd love them and I do.
Great fit and quick delivery, thank you
Review over Robert Dyas
Everything went wrong. Your customer service is atrocious. I suggest you read my notes and then call me.
Antwoord van Robert Dyas
Hello Patricia,
We are truly sorry to hear about the difficulties you encountered, and we sincerely apologise for the frustration you experienced with our customer service.
Providing exceptional service is our top priority, and we regret that we fell short of meeting your expectations on this occasion.
It was lovely speaking with you on our call this morning and i am pleased that we have resolved the issue.
Have a great day.
Jamie
Robert Dyas Customer Relations
