Absolutely trash …
Absolutely trash …
Was dependant on a parcel being delivered even paying for a premium service .
The driver was early so outside allocated time zone given .
Didn’t even attempt to deliver the item instead pulling into my culdisac and simply turning round and driving off .
All correct details were given for my address and telephone number to contact me .
Spoke to there customer services who were uncaring and claimed the driver couldn’t find my property as it was a new build , although my house was built in 1999 .
They blamed the sender and said they had got my details wrong which I know for a fact they hadn’t !
I’m now left in the position of having to sort the whole mess out myself and try to get my very expensive package delivered .
DPD LIED about the delivery and made false claims fact is they don’t give a rats ass as long as they get there money .
No apologies given , ignored my questioning on reclaiming delivery charges .
Most dissatisfied, how they can run there business like this is beyond me !
They are absolutely dreadful coupled with a rubbish customer service .
I’ve never had a problem with delivery’s from any other comparative company .
I was relying on this package , they lied and cost me money .
A one star rating is too good for this shoddy outfit . I WILL AVOID FROM NOW ON AND NEVER USE OR RECOMMEND THERE SERVICE .
7 oktober 2023
Review zonder uitnodiging