Deborah Rogerson

Very helpful assistant, Phil. Friendly and polite. Helped to find the best fit of walking boots for my grandson, not the most expensive. A contrast to the assistant we dealt with in a similar shop nearby. (Begins with R)

Quick delivery. Very obliging staff.

Excellent quick service. All recyclable or biodegradable packaging.

Excellent service from Barker and Stonehouse. I was informed when my delivery would be and then given a 2 hour time slot. A very useful phone call from Alan and Jason to tell me they would be 30 mins. They arrived on time and were considerate in covering the floor to protect from wet shoes and also careful to place the furniture exactly where I wanted. Alan and Jason took time to make sure I was happy before leaving. Polite and pleasant throughout. Thank you.

Failed to deliver my washing machine in the 4 hour window given recently. I phoned, was put on hold and ignored. I phoned again. I was given no satisfactory answer to why it hadn't been delivered-apparently it was on the van but it was now not possible to deliver it to me. I was promised delivery the next day, waited 4 hours again. Again it didn't arrive. Again I phoned. I was told it was never planned to deliver it that day. I went back to Currys and cancelled. I was given a complaints ref no. I emailed Knowhow a week ago and-surprise! No response!