Daniel

Thank you very much for your feedback and for your kind words about our products we truly appreciate it!

We are genuinely sorry to hear that your experience in our store did not meet your expectations. Providing friendly and welcoming service is extremely important to us, and we always strive to give our customers a great experience.

We take your feedback seriously and see it as an opportunity to improve. We would very much like to understand more about what happened, and we will therefore reach out to you directly by email to learn more about your experience.

Hopefully, this was due to a misunderstanding or a busy moment during high season, but regardless, we sincerely apologise and appreciate you bringing it to our attention.
TEAM MOBY MOUNTAIN

Hello,
thank you for your review! We’re happy to hear everything worked out well.

Kind regards
24.se

Hi Daniel, thanks a lot for the great feedback – we’re glad you liked the meat!

Dear Daniel, Thank you for sharing your experience with us. We’ve tried to trace your support request, but with just your name, we weren’t able to locate it. Typically, our customers receive a solution in a short time, especially for issues related to device functionality. In your case, it’s not entirely clear what the exact issue or request was, but we’re confident that if the resolution is taking a bit longer, it’s because additional checks and investigations are needed. We’re sure we’ll find a solution for you soon and everything will be great!

Hi Daniel,

Thank you for your kind words!

Regards
Emil, Idalund Design

Hi Daniel,
Thank you for your review!

We're sorry to hear that you didn't receive your first order discount. Had the discount code expired when you placed the order or did you not receive any help from our CS after being in contact about this issue?

For larger deliveries, like yours, the delivery time may vary slightly as different carriers have different lead times.

But we hope that you are satisfied with the Wheel Barrow and you are always welcome to buy from us again ♥