Mr Packer

I ordered a sleeping bag online, when it arrived it had a tear on the outside stuff bag and all the branding on the cover telling you the details of the sleeping bag was totally faded. I didn’t even bother taking the sleeping bag out. I emailed customer services x 2 but still haven’t received a response. Needless to say the sleeping bag will be returns and I am unlikely to order another one unless I can be reassured it won’t happen again.

We had a great shopping experience.
Ed, Laura, and Luke were absolutely brilliant. All of them were incredibly knowledgeable and were able to guide us through our shopping list. We were especially grateful that they let us finish choosing the right boots without any pressure when the store was closing.

Excellent communication. Product packed well and dispatched quickly.

Excellent customer service. I made a mistake with my order and sent an email explaining what I’d done. The order was amended without an issue and the items dispatched quickly.

Easy and straightforward purchase. Clear and concise information.

Good purchase. Straightforward with good communication. Fast dispatch.

Quick dispatch time and delivery. Really impressed.

Love these chocolates. They are really the best. Excellent service every time.

The parcel was delivered on time and in good condition. However, the parcel was delivered and left outside my front porch door not left inside the porch as the requested designated safe place.

Really fast dispatch and delivery. Great packaging and most importantly the best chocolates ever!

The App is really easy to use and the instructions are really clear to follow.

Easy to use website. Super fast dispatch and delivery. Kept informed at every stage.

Easy to use website. |Good Communication. Product dispatched quickly. Arrived in good time and well packaged. Very tasty product too.

Good service. Friendly and professional customer adviser. Competitive renewal quote. Easy to renew and easy to use app.

Quick and speedy delivery. Really pleased.

Great communication and helpful advice. Easy to use website and quite dispatch and delivery.

Really good service. Straightforward process. Good customer service and communication.

Great service. The website is easy to use and navigate and coffee bags were dispatched and arrived quickly. Great coffee. Will definitely be purchasing again.

Good service. The website was easy to use and the Dyson arrived within a couple of days as expected.