Imran Hafiz

⭐⭐⭐⭐⭐ 5 Stars for Ecotricity – Outstanding Service from Jackie Moore
I recently contacted Ecotricity and was assisted by Jackie Moore, who delivered some of the best customer service I’ve experienced in a long time. From the very start, she was polite, warm, and friendly, while still maintaining complete control of the call. She showed genuine interest in the reason for my call and was empathetic throughout, making the whole experience feel personal and reassuring.
Jackie used my name consistently and handled everything proficiently, resulting in a smooth one‑call resolution. I ended the conversation feeling confident, valued, and genuinely inclined to stay with Ecotricity based solely on this first interaction.
It was incredibly refreshing to receive proper Yorkshire customer service straightforward, sincere, and delivered with care. Jackie is a credit to the company!

Great prices even better customer service, really impressed and would highly recommend.

Easiest experience you could imagine,a smooth and quick process taking the hassle out of claiming from start to finish.
All done within 3 days.

The most stress & hassle free claim you could imagine,from start to finish I'm very impressed.
I had my new car key made at my home within days and for the receipts I emailed in I got a cheque back within 2 days with the cost of keys & a bike lock.