Desiree Coetzee

I would like to commend Delia for the excellent service she provided today. She was very helpful, polite, and took the time to stay with us until all our queries were fully answered. We really appreciated that she did not pressure us into making a purchase, which made our visit to the store feel relaxed and enjoyable.
We continued browsing for a while and eventually decided to purchase the items Delia had been assisting us with — a testament to her outstanding customer service.
Thank you, Delia, for making our visit such a lovely experience!

Excellent and efficient service received yesterday morning.

I have to commend Courtney from your Thornbury branch. She was professional,welcoming and made me feel that I was an important customer. I was also trialing some contact lenses and she was ever so patient with me. Really appreciate being treated in such a way. Certainly won't hesitate to recommend this branch to anyone.

The learning material was delivered promptly after purchasing the course. I haven't started the course itself yet, but I have completed the required reading, and I know, without a doubt that I will find the guidelines very useful as I progress through the course. I am now ready and excited to start!

Easy to book, and no complications. Will definitely use it next time.

Your sales consultant, Chloe, was exceptional. She put us at ease as we didnt feel compelled to buy. Yet, she was very professional and knew her products very well. She is an asset to your organisation, as we decided to look at the other neighbouring stores. There were a few similarities in the other stores, both product and price wise, but we chose to go back to your store because of Chloe. Thank you Chloe, and well done. I hope this compliment gets back to you.

Really appreciated the professional approach. Our consultant was very helpful and would recommend him without hesitating.

Really appreciated Dr Simmons quick response to my query. Very helpful and thorough. I was very pleased I made the contact as it gave me a bit of peace of mind.

Received what i ordered abd it was delivered on time. Thank you. Im a happy customer.

The delivery was later than the timeframe given but the men delivering were courteous and helpful. I was putting it together myself and was given instructions verbally on what to do, and all went very well. Very happy.