Diana

Pretty dresses especially for small sizes, love it, top quality

Order #432614. I returned 5 items via Royal Mail on 29 October 2025, paying return postage myself. The retailer confirmed delivery, yet over three months later I am still waiting for my refund. I’ve chased this multiple times and feel completely ignored. This has been stressful, disappointing, and a huge waste of time. I won’t be ordering again and wouldn’t recommend this company.

Great service. I received the compensation. It took a bit of time(like half a year) but it is normal. I had a claim on my own before doing it with Airhelp and I received less money than with Airhelp. Totally recommend them for fair compensation and less stress.

I am waiting for my payment from February! Wrote to support and said that in 30 days money will be in my account. Already passed 60 days! It is already June!
Don't do business with em guys!!