Verenigd Koninkrijk
Review over GO Outdoors
Service on my bike was thorough in finding and fixing a problem I’d reported and was completed quickly and competitively. Looked like a new bike on collection.
Antwoord van GO Outdoors
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Review over Hypervolt
The initial data gathering process (where you’d like the charger installed) was clear and easy to complete (as long as you have a smart phone) and the follow up call from Hypervolt helped to clarify and define the subsequent installation process. The nominated electrician who did the installation had clearly been well briefed but nevertheless, took the time to double check with us before starting any work. This was completed quickly and with obvious professionalism.
The charger itself has worked perfectly and the app provides useful and clear data, not just whilst charging but live data on current house consumption.
The only less positive feedback I can give is that if the charger is to be fixed to a brick or harled (rough cast) wall, you need to be careful winding the cable around the charger, so as not to scratch your fingers or damage the cable or wall over time!
Antwoord van Hypervolt
Hi John,
Thank you for your thorough feedback. We’re delighted to hear that the process from start to finish was clear, well-supported, and completed with professionalism. It’s also great to know your Hypervolt charger is performing reliably and that the app is giving you helpful insights into both charging and household energy use.
We appreciate your comments on cable handling with brick or roughcast walls, which is valuable feedback we’ll be sharing with our team.
Thank you for choosing us.
- The Hypervolt Team
Review over Onestream
After a wait of around 10 minutes, I got through to Alex B to discuss the renewal of my Broadband and landline phone service. All my pre-prepared questions (about the online renewal process, costs and contract term) were answered without hesitation and resulted in a new and competitive deal for a new one year contract, all of which was confirmed by email with minutes of our call ending.
Antwoord van Onestream
Hi John,
I'm so glad you are pleased with our customer service!
We pride ourselves on providing the best care to our customers and are always looking for new ways to get better at it, so your review is not only appreciated by us but hopefully will be by all our future customers that will benefit from the improvements that you have helped us make!
Should you have any other needs please don't hesitate to get in touch via your MyAccount page or contact the team on the phone or on live chat Mon - Fri 9am-5pm Sat - 9am-4pm.
I hope you have a great day!
- Megan
