Verenigd Koninkrijk
Review over GO Outdoors
I was served by Maria who was very helpful and nice while I took time trying on and choosing the right walking shoes.
Antwoord van GO Outdoors
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Review over Evri
As usual, shocking service. Two non-deliveries within the last three weeks, with companies having to refund me. One was for bespoke printed Christmas Cards which never arrived. I now refuse to order anything online where Evri delivers. Watch their bot-generated response to this. They have no 'Customer Service', and it's impossible to speak to anyone. The Panorama programme on BBC1 did an exposé on them. Yet suppliers keep using them. Three suppliers have now lost my custom.
Antwoord van Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity
Review over Evri
How does Evri get away with such shocking service? Two non-deliveries within the last three weeks, with companies having to refund me. I now refuse to order anything online where Evri delivers. Watch their bot-generated response to this. They have no 'Customer Service', and it's impossible to speak to anyone. The Panorama programme on BBC1 did an exposé on them. Yet suppliers keep using them. Three suppliers have now lost my custom.
Antwoord van Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity
Review over Evri
The level of Evri's incompetence is only matched by the company's complete lack of interest in delivering a reliable service. Our local facebook group shares stories of non-deliveries, deliveries to the wrong address, and parcels being chucked in a hedge. I'm not the only one who has written to head office and not had the courtesy of a reply.This time, I got an e-mail informing me my deliver would come that day - when I hadn't ordered anything! Then of course I got the standard e-mail saying they could not deliver it. How does Evri continue to get away with such shoddy service? And as for your response below, you know darned well all one gets is an automated reply. You do not have Customer Service.
Antwoord van Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Louis
