Got the strap
Got the strap, looks defective as the pigmentation looks to be mixed incorrectly. Contacted support the next day. Did not hear back after 3 days, sent another email. For the price they charge, this company doesn't appear to care after they take your money. Sadly, I think this company is over hyped, was thinking of ordering more colors but won't be doing so anymore. Save your money and go elsewhere.
Antwoord van Rubber B - Official
Hello Jim,
We are sorry to hear your complaint. However, there must be a misunderstanding. Rubber B answers all emails the same business day and we are also the only strap company available by telephone to speak to a human instantly Monday through Friday 9 to 5 EST.
We do not have any record of an email from you nor a phone call.
Please call us on Monday at (305) 771-2369 or you can use our contact page. It is possible that the contact page might have a technical issue that we are unaware of so always feel free to call or send an email directly to info@rubberb.com.
We look forward to serving you upon actual connection! Thank you so much for being a valued customer.
Sincerely,
Rubber B Customer Care
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