The web-site is a bit from stone age and you're kind of buying blind because there's no way to attach photos or anything AFAIK. As a result a part I ordered was fine and a good deal, but some "com... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Looking for a replacement wing mirror and using 1st Choice Spares to search for this was a smooth process. Offers for a replacement part came through immediately and I did my own research as to whet... Toon meer
1st Choice Spares sourced the parts I required very quickly and they were very fast with their delivery. When the parts arrived I could not believe the care that had been taken to package them.... Toon meer
I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!
Contactgegevens
PO Box 3602, NR7 7WX, Norwich, Verenigd Koninkrijk
- 0333 313 3320
- info@1stchoice.co.uk
- 1stchoice.co.uk
3,9
Goed
26K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I wish I could give more stars
I wish I could give more stars. Their customer service is excellent and it came on time as well.
9 februari 2026
Review zonder uitnodiging
Answered the phone every time I called
Answered the phone every time I called. Sent the right part with no bother. Recommended.
13 februari 2026
Review zonder uitnodiging
Would recommend Davidson of Rora
Was contacted by Davidson of Rora through your website, the representative was polite and helpful and the item was as described ,my husband having checked beforehand that it was the right colour.
15 januari 2026
Review zonder uitnodiging
Great experience great platform so easy…
Great experience great platform so easy it's does all the work for you
11 februari 2026
Review zonder uitnodiging
Excellent service
Excellent service, great way to get the part(s) you are searching for. Great time saver.
1 februari 2026
Review zonder uitnodiging
Good phone response
Good phone response, quickly delivered and well packed
27 januari 2026
Review zonder uitnodiging
Needed a part for a Mk 1 ford Focus
Needed a part for a Mk 1 ford Focus. Unable to find it on Ebay or elsewhere. Used 1st Choice for the first time. After a couple of days received info from Royton Car+Van Breakers ltd that they may have what I was looking for. An exchange of photos confirmed it was and the part was paid for and despatched. Arrived two days later. Good service. Helpful call with guy from Royton Breakers to make doubly sure it was correct part. Would use again.
30 januari 2026
Review zonder uitnodiging
Yeah was a good service ,quickly found…
Yeah was a good service ,quickly found me the part I needed ,I had a problem with the supplier of the part but thats not 1st choices fault
20 januari 2026
Review zonder uitnodiging
Antwoord van 1st Choice Spares UK Ltd
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Great service thank you.
20 januari 2026
Review zonder uitnodiging
Fantastic Experience
Fantastic Experience, I needed a Gearbox for my Toyota and I got 4 quotes I choose one and received the gearbox in 5 days, worked a treat and the car is now back on the road Brilliant will use again.
3 januari 2026
Review zonder uitnodiging
Scammers
Scammers, you buy a part and the company does not deliver and keep your money do not give refund, been trying for 2 months, £360 court claim pending,
AVOID !! AVOID !!! AVOID !!!
30 januari 2026
Review zonder uitnodiging
Antwoord van 1st Choice Spares UK Ltd
Update 02/02/2026 11:45
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 13/01/2026.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.
We have now received confirmation from the breaker that a refund has been issued.
If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Very good service and knowledgeable people.
Very good service and the person I spoke to understood exactly what I needed.
22 januari 2026
Review zonder uitnodiging
Complete fraud scammed me from malta…
Complete fraud scammed me from malta brought parts didnt even reply back
27 januari 2026
Review zonder uitnodiging
I have sent emails asking when will I…
I have sent emails asking when will I get my item and no one gets back to me. Its a lot of money i spent and I have still not received my item
23 januari 2026
Review zonder uitnodiging
Antwoord van 1st Choice Spares UK Ltd
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.
Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
The 1st choice spare part was simple a Quality service.
The 1st choice spare part was simple to navigate. And the response came within the first few hours of the following working day. The dealer I chose from the list was also very responsive, AAH MOTORS, Birmingham. Thank you!
22 januari 2026
Review zonder uitnodiging
Allison was 5*'s
I made a schoolboy error with the wrong company on a previous review, missing out the crucial word of 1st Choice Car Spares.
Allison, from 1st Choice Spares UK Ltd, made me aware of this and with that being said, the communication and customer service had been 5*, assisting with my situation as a third party.
Although I did not get the outcome I wanted from 1st Choice Car Spares, the communication from Allison was gratefully received.
11 juni 2025
Review zonder uitnodiging
Antwoord van 1st Choice Spares UK Ltd
Update 27/01/2026
Glad we could help.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Speedy delivery correct part excellent…
Speedy delivery correct part excellent service thanks Gary
10 januari 2026
Review zonder uitnodiging
Great service through out the process
Great service through out the process. Wouldn’t hesitate to use again.
14 januari 2026
Review zonder uitnodiging
Passat Tailgate
I was struggling to find part locally but easier down South. Call handler was helpful with details & pictures. Delivery was very fast & driver was very helpful. Had 1 slight issue but was resolved with no hassle. I’d recommend & happily use again.
11 december 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.