1st Scenic Reviews 

30
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Couldn't fault Jamie or Luke in anyway at all,from start. to finish they was on time, courteous,polite always cleared up afterwards and done an outstanding job,our windows look amazing and we've had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

1st Scenic replaced my windows and did a fabulous job. The team was professional, polite, and friendly throughout the entire process. Craig and his team were fantastic—my windows look great, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

1st scenic replaced all of my windows today and I couldnt be more pleased with the whole service. From telephone calls from the office to book the appointment, to Craig, Harry and Charlie coming to d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I am sharing my experience here because I am honestly still in shock. David Shields from 1stscenic arrived at my house 30 minutes late for a quote, but instead of an apology, I was met with immediat... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwwinkel
  2. Dubbelglaszetter

Geschreven door het bedrijf

For great value double glazing and 1st class service, visit 1st Scenic. Based in Orpington, we're well placed to serve clients across Kent.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(30)

17 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent installation and service

Our installation was a new composite front door with side lights, and a new glazed porch door with side lights. We are very pleased with it - it looks smart and has completely transformed the entrance to our home. We received excellent service throughout the process, from Dave in Sales, through Debbie in Admin and our fitters Steve and Eamonn. Many thanks for doing such a good job.

2 februari 2024
Review zonder uitnodiging
Logo 1st Scenic

Antwoord van 1st Scenic

Hello, Thank you so much for your kind feedback, it is much appreciated. We hope you continue to enjoy your new Porch and Front doors, if we can be of any further assistance please do get in touch!

Beoordeeld met 4 van de 5 sterren

Great end result!

Firstly, I must say that I LOVE my new Red Solidor London Door. I have a 1930's house which needed a slightly smaller gauge and pairing back of some rendering around the door and other companies I contacted couldn't really help me so 1st Scenic came to the rescue. The sales team weren't pushy at all and I felt supported throughout the process. I was contacted ahead of the expected date for installation a week before it was due.
My only not-so-good experience came on the day of installation (hence knocking a star off my rating) it took two additional days of waiting for the door to be installed and communication wasn't the best at this point. That being said, I was extremely impressed with the work that went into my doorframe (which was in a worse state than expected), and the door looks amazing. Despite another issue with the lock which was rectified immediately, I am happy to recommend 1st Scenic.

14 januari 2024
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you so much for taking the time to send a review on your experience with us. As a small family run business it is greatly appreciated. Unfortunately, there was a delay with your installation and a communication issue on the day which we do apologise for. We will take steps to help ensure that this will be better dealt with in the future.
We hope you continue to be happy and enjoy your new front door and that as a valued customer we can be of service to you again in the future.

Kind regards all the team at 1st scenic Ltd

Beoordeeld met 5 van de 5 sterren

Wow ! What an excellent Company

Wow !! What an excellent, well run Family Company, from start to finish the whole process was above excellent, from Sam to Debbie and
The fast and efficient fitters on the day, nothing was too much trouble,
A big thank you & we are so happy with our lovely new window. 👍👍👍

26 september 2023
Review zonder uitnodiging
Logo 1st Scenic

Antwoord van 1st Scenic

Thank you for your review, we really appreciate your kind words and we are glad to hear you were happy with the services provided.
The Team at 1st Scenic Ltd.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The installation teams were brilliant, tidy, friendly and worked so hard. We could not fault them. Highly recommend

22 september 2023
Review zonder uitnodiging
Logo 1st Scenic

Antwoord van 1st Scenic

Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the service provided.
The Team at 1st Scenic Ltd

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I've been a 1st Scenic customer for 4 years. I had a problem a while ago but since the company has been under new ownership, I have found 1st Scenic to be incredibly customer-focused, quick to respond to my questions, and very fast to turn things around. The team are friendly, professional, and respectful. After fitting my new patio doors, they left the place clean and tidy. Even the after-sales and customer service are very responsive and I felt in safe hands. The price was very reasonable and I'm very happy with the quality. I will always use them for glazing and doors and highly recommend them to everyone looking to replace doors and windows. They genuinely care about their customers and this made the whole experience of dealing with them a joy. I highly recommend them.

7 juli 2023
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you so much for your kind words, it is greatly appreciated to hear you were pleased with the service received and you are happy with your new patio doors. If you do feel as though we could be of service to you in the future please do not hesitate to get in touch.

Thank you from the 1st Scenic team.

Beoordeeld met 1 van de 5 sterren

Have a leaking roof on conservatory…

Have a leaking roof on conservatory roof, company inadequately insured for damage caused. Still fighting against a rude and aggressive staff after 4 years don't touch with a barge pole

27 december 2020
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Guttering Soffit & Fascia replaced

All the Guttering, Soffit & Fascia were replaced. The two fitters done a neat & tidy job taking away all the rubbish working through the bad weather.
I would be happy to use them again.

21 oktober 2020
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the works.
The Team at 1st Scenic Ltd

Beoordeeld met 1 van de 5 sterren

The worst company we have ever dealt…

1st Scenic have to be the worst company we have ever dealt with. So many problems with very poor workmanship and errors and unprofessional in so many ways. Certainly not a company we would deal with again or recommend to anyone.

7 april 2019
Review zonder uitnodiging
Logo 1st Scenic

Antwoord van 1st Scenic

Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.

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