31bet Reviews 111

SCAM , DON’T USE . I deposited over a week ago by bank transfer and they’ve put no money in my account or returned it. Every time you go on chat they just write the same thing “we have put this forward to the right team be patient” load of rubbish don’t reply to emails also.

After 3 attempts, finally managed to close my account forever , very happy ! Stay away from this site , u can't widraw till the first widrawal doesn't say - SUCCESS! Meaning , u can't make 2 widrawals , and u will have to wait 24 hours to get your money if u lucky .

Very disappointing experience.
I haven’t been able to access my account for almost a month now. Every time I contact support, I just get the same vague explanation that it’s a “technical issue.” Hard to believe that in 2025 a betting platform would genuinely leave customers locked out for weeks because of a supposed tech problem.

Since I can’t log in, withdrawing my funds is obviously impossible as well. The whole situation feels extremely shady, and at this point it comes across like a massive scam. I strongly advise others to be cautious.

Chat very bad and no chance of anything in this website

Da più di un mese non riesco più ad accedere al mio conto e ripetono sempre che si tratta di problema tecnico!! Ho chiesto di chiudere il conto e trasferire i miei soldi sul mio conto corrente ma mi rispondono che devo farlo io che sono impossibilitato ad accedere al conto per questo presunto problema tecnico. Mi sa proprio di truffa! Da denunciare assolutamente

Da più di un mese non si riesce a loggarsi al sito.
Posso dire addio al saldo sul conto gioco.

UPDATE 26/11/25
Ricevo risposta via mail e mi ripetono per l'ennesima volta del "problema tecnico", senza però fornire alcuna soluzione per prelevare il saldo

Bonjour après avoir gagné un petit montant j ai fait le test de vouloir retirer a se moment là on me dit qu'il faut faire une vidéo de moi avec ma carte d'identité ect alors que mon profil a bien été validée j exprimé du coup mon incompréhension a un agent a la suite de sa il mon bloquée mon compte en disant que j'avais violé je ne sais quel loi se sont tout simplement des voleurs j en resterais pas la . Je suis influenceuse dans le domaine des pronos depuis un nombre d année j'ai jamais vue sa nul part ailleurs. A fuir

SCAM casino
Manipulated slots and no chance of winning.
Don’t answer your questions for closing account.
Avoid this scam site

I got paid 1 withdrawal and cashed out again the same day,that was Friday,it's Monday and not processed,nobody comes on chat to look into it for you

This casino take money from my bankaccount and I have close my account I send 3 times e-mail and I dont get answer when I dont get my money I go to the police and tell the police that this casino take money without permissin that is stealing money

He jugado por primera vez, esta muy bien 🤗

Absolute scam site.
Be warned uk players especially.
You need to verify account, but they want a full bank statement unedited! Yes showing your money, transactions etc..
They do not payout either.
Complete scam, avoid.

First day on this site. And all good so far! Just applied to verify my account which was easy to do ( assuming they accept what I’ve sent in ) . Lots of options for sports betting. Sites very responsive. ( I feel with some sites they are slow and takes forever loading ).very easy to navigate around too! the only reason I gave 4 stars instead of 5 is I haven’t tried to withdrawal any winnings yet, but All good so far! :)

Do not gamble with this site, as long as you lose you’re fine. I had a sign up £15 bonus - I withdrew winnings from this, and they claimed multiple accounts had my details, and it went against bonus rules. Do not fall for their traps! lewiselsi98 verified user, I asked had any other accounts using my details fully verify and had no response. Scammers

Im honestly confused with the low reviews here. I used a promo code free bet and managed to win £100 which they paid me in less then 12 hours verification took 30 minutes what really is there to complain about 😭 I’m gonna be honest I hadn’t had the best situation coming across casinos in the past. But I really would recommended this if you want a fair legit casino. Thank you bets31 for being legit🙏 I got screen shots of payments if you guys need. And again do recommend here!💙 good staff, good promotion especially 50% cash back on champions league matches! And licensed cannot complain at all

Frustrating experience – very slow support and verification

I had to go through the verification and multiple times, which was already frustrating. Each time, it took several days to get a response. Both live chat and email support were extremely slow and unhelpful. Easily the worst experience I've had with an MGA-licensed casino.

Opened account.
Deposited £100, won first bet (£120)
Suddenly my IP is blocked from betting.
Told to contact live chat ( you can’t as IP is blocked )
Email them, they say clear history and try a different device/browser.
I’ve tried 2 phones, 4 browsers on each, 2 wifis. None of it works the scammers have just blocked me straight away.

Customer service is useless take hours to reply and then give you the same rubbish info. £100 gone but probably thousands saved.

AVOID.

Deposited some money and then my IP got blocked through cloudfare.

I reached out and they keep stating the email I am messaging off, arent correct and they wont help.
I then offer the username and they still say it is wrong.

I then offer them the cloudfare code to unblock and allow access. Still blocked
SCAM SCAM SCAM

I deposited my money to try out this site. I chose 200% crypto bonus, so I had to do a 3500usd wager to be able to withdraw. I did a withdrawal and they wanted KYC from me, so I did my KYC and requested withdrawal again and after a 3 days of waiting I got rejected and they took my money, because I violated something. They are not able to tell me what is it so they just simply stole my money out of my account, they left me my deposit, but its so small, that I cant even withdraw it, because its less than minimum. Dont play on this site, because If you will be soo lucky to win something, they will scam the shit out of you.

Ho € 715 da ricevere da oltre 15 giorni ma sul conto personale ancora nessun accredito.
L'assistenza ti risponde solo in inglese vogliono video documenti di identità ma non risolvono nulla la chat live peggio di peggio devi essere fortunato per beccare uno che scrive in italiano ma alla fine non risolve nulla. Contattati via mail quasi tutti i giorni rispondono sempre cortesemente, scrivendo che devo avere pazienza e che stanno facendo delle indagini, ma nessuna risposta definitiva ed esaustiva.
Esperienza pessima con la speranza di non rimetterci il denaro vinto da scommesse sportive. Con il mio avvocato stiamo valutando di segnalare il caso all'autorità di vigilanza MFSA e se non bastasse di denunciarli.