Evidently in order to actually get the discounts offered you have to contact them after the purchase & request a refund. At least, this is what I had todo on the last two orders. Additionally -as ot... Toon meer
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I'm extremely disappointed & displeased with the product sent out to me june 9th. . A few years back the gift 🎁 key chain I got for my sister was beautiful and properly done. I ordered again recently... Toon meer
We were gifted the medium cube and it is AMAZING, that deserves 5 stars! We bought the "cave" light stand and it looks cool, but the quality is disappointing. The plug is very cheap so the light f... Toon meer
I feel ripped off... I placed my order at Baybrook Mall in Friendswood, Texas. And the lady was nice but did not give me enough information about their policy. All orders are final! they do not acce... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
3D Innovation is the leading manufacturer of 3D laser etched crystals. Established in 2004, we use the latest German technology of laser engraving in crystals. We produce very high quality, top of the line personalized crystals for our customers. 3D Innovation has over 40 successful retail locations from coast to coast. 3D Innovation delivers an innovative concept that incorporates technology and imagination to produce products and services that are creative and personal. 3D Laser imaging technique enables us to emboss pictures, words, or memories into a variety of crystals.
Contactgegevens
1085 Rockaway Ave, 11581, Valley Stream, Verenigde Staten
- (516) 837-9423
- info@3d-innovation.com
- 3d-innovation.com
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917 reviews
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This was a gift for my Dad
This was a gift for my Dad. I had ordered the 3D Medium Heart with LED light. He said it was the best gift he had ever gotten!
4 juli 2019
Review zonder uitnodiging
To light
Looks nice and except it is to light and hard to see. Does not show up as well as the ones on their website.
4 juli 2019
Review zonder uitnodiging
Antwoord van 3D innovation
Please note, the way the crystals are created by etching hundreds of thousands - millions of micro-bubbles into the crystal.
This, in the end, produces the image.
When the crystal is placed in front of bright background environments, the etched image may not show as well as it requires some contrast however our LED bases is a great addon and makes them look great in all environments.
Different gift but overpriced.
This is certainly a "different" gift to give someone but seems to be pretty overpriced, even with discount codes applied.
1 juli 2019
Review zonder uitnodiging
The packaging was horrible..
For the amount that I payed the packaging of the crystals was 👎🏿 not good . It was not nice at all because it looked ok worn out and not matching the expensive look ( because it was expensive!)
29 juni 2019
Review zonder uitnodiging
Antwoord van 3D innovation
Hi,
We sincerely apologize for this. In rare situations like yours, the boxes get thrown around in transit causing the packaging to get damaged and have no control over how the shipping carries treat the package. We went ahead and sent you new boxes/packaging and offered compensation. We hope all is ok now.
Excellent products
28 juni 2019
Review zonder uitnodiging
It was such an amazing looking crystal…
It was such an amazing looking crystal thingy, my girlfriend loved it.
27 juni 2019
Review zonder uitnodiging
I live y'all work
26 juni 2019
Review zonder uitnodiging
OMgosh!!
OMgosh! Vitaly did an AWESOME job creating the crystal of my 4 grandchildren. He was so patient and kind throughout the process of picking pictures and he even showed me an example of what my completed piece would look like. The finish product couldn't have been better. Thank you again Vitaly for an AWESOME job and ALL of your help.
25 juni 2019
Review zonder uitnodiging
Lisa at 3D work with me from being to…
Lisa at 3D work with me from being to end helping me through the entire process which took several back and froth conversations. It took some time to get it all together but we got it done and I am very happy with my cube. As they say a picture is worth a thousand words.
Thank you 3D and Lisa for the work you do.
Charles
25 juni 2019
Review zonder uitnodiging
Exactly as advertised ave expected
Exactly as advertised ave expected. Great quality.
23 juni 2019
Review zonder uitnodiging
Thank you 3D Innovation for making a…
Thank you 3D Innovation for making a beautiful piece of art.
I had sent out a picture of my deceased father in law that was cropped at the head and 3D Innovation was able to restore it perfectly, making this Father's Day particularly special for my husband.
20 juni 2019
Review zonder uitnodiging
The best customer service!!!!!
20 juni 2019
Review zonder uitnodiging
Product good, service none existent
I purchased one a few years ago, with the led base. The base stopped working and I could not get anyone to call back or even write about replacing it. I had to buy a new base. Not happy about the service. The product was good.
18 juni 2019
Review zonder uitnodiging
Antwoord van 3D innovation
Hi,
Our LED bases come with a warranty and tried contacting you after we discovered this review however we never heard back from.
Wonderful Experience
I have ordered two crystals in the last week. With the excellent help from their Chat room, specifically "lisa" - I was able to design the perfect gifts. She answered questions, gave good suggestions and was very friendly, yet professional. Very quick turn around on products ordered! My family has been extremely impressed and loved their gifts from 3D Innovation
17 juni 2019
Review zonder uitnodiging
Perfect!
Found out about these keychains when my parents passed, funeral home charged $150, couldn’t afford it. I was very happy when I met the young lady at Opry Mills! The same keychain was $40! I didn’t have the chance to purchase from her that day, but she gave me a card for an online use. I’m so glad! I love it! It is absolutely perfect! Thank you!
17 juni 2019
Review zonder uitnodiging
Retailer Perspective
As a retailer, I love working with 3D Innovation. They are quick and very helpful with problem resolution. The crystals are always beautiful and our customers are always satisfied.
15 juni 2019
Review zonder uitnodiging
The image came out perfectly
The image came out perfectly, everything was done right on my order and shipped very quickly. Couldn’t change a thing if i wanted to.
15 juni 2019
Review zonder uitnodiging
Very fast delivery and beautiful work
Very fast delivery and beautiful work. Recipient loved it so much they are going to order another one
10 juni 2019
Review zonder uitnodiging
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