3GS Environmental Enforcement Reviews 174

Absolute joke, I would like to say the company is poorly run however this is not a company, sounds like that are all sitting in one small room in the back of a house. I asked to speak to a manager however they told me they do not have one, after explaining I have been trying to call for a few days but have had no answer and also tried going online to pay my fine, they were no help saying its all on me to call and get through. The three different people I spoke to were VERY RUDE, acted like they didn't even want to speak to me or help/advised in any way. The worst service I have EVER had. Once again would not even call it any kind of service. These people need a lesson in speaking to people like human beings.

Shud be no stars

I was on a break from work in business dress
I disguarded a cigarette butt about one inch long
Was immediately approached by two nervous looking e o s who informed me i had commited an offence seemed hell bent on getting my details which i declined until i had more info.
There was confusion about body cam activation
And they had to make phone calls to a Boss

Then after delaying me back to work by some 30 mins they came and FOUND me in a lane in Exeter
Obv fretting i mite ESCAPE
They then after asking for my personal details about 10 times called the police to MY WORKPLACE highly embarrassing to me as i work in a similar field. I had no choice but to give derails (i immediately picked up the butt on discovery of the "offence")
The officers showed no discretion no tack poor knowledge and no empathy

I will never work in Exeter again as a result

Minus one star for diplomacy obv an easy target for them as i was a worker in business dress who already pays hefty basic rate tax !!!!!

Shud be called VULTURE environmental officers

I spat on the edge of the small road with little pedestrian or vehicular traffic... 2 huge guys with tatoos approached me fined me 65 pounds, 100 if payed after 10 days. That being said they were rather polite. Quoted environmental protection act section 87(1) and (5) which says absolutely nothing about spitting, and spitting isn't listed on the Bristol City Council's website as an offense. I've filed a complaint towards both BCC and 3GS, waiting for answers. I don't have much cash on hand and don't know if I should pay or not and risk going to court. Seems incredibly trivial a matter of no consequence, and it sounds just like what the others have accused this company of doing, using intimidating people to get cash for the council or themselves.

This firm are a bunch of crooks.

These pretend coppers (who wish they were real ones – I think they are compensating for something) are a total joke. They even use the old Miranda rights thinking they are big men, what the hell is that about, you committed the offence of littering WHAT??? Thief’s, rapist’s and murders are on the lose and you are bothering me for putting out a cigarette!

I tried to ask questions regarding the situation, but the little man in glasses who was a total jobsworth, condescendingly told me, “we have a set procedure and we have to follow it”, as if he was some automaton who couldn’t work without his set script.

I took the first ticket not waiting for him to finish his little speech as I wasn’t as fond as the sound of his voice as he was and I certainly don’t think he liked being called a cu@t direct to his face just before I walked away and of course he did nothing.

How do the powers that be expect folks to help them to uphold the law when people are being prosecuted for hurty words and dropping cig ends, it’s a joke and not a funny one!

Basically this is a joke of a company you ask them questions and they think your rude. Another thing they told me on the phone that my partner doesnt have any rights and then try bully tactics sorry but unless your a police man they can’t do nothing. Except fine you and speak to you like a kid not happen I’ve had the phone put down twice now they don’t like answering my questions.Bristol city council you need to sort 3GS out

These lot are a bunch of vultures. I was getting changed to ride my bike and they accused my of throwing something on the floor when I had put it down next to some other items, then when I explained, they just didn't want to know. It's as if the person has to "sell" so many of these per day. I have advised them that I won't be paying it and they can take me to court and pay the costs when my solicitor rips them to shreds. if you think I am going to be intimated by our strong arm bully tactics, then you have picked on the wrong person.

I totally agree with the other feedback on this site. And whilst I fully appreciate the gravity of having placed a cigarette butt in a planter, already brimming over with hundreds of others, I don't really believe that this company is looking to help the environment, rather they are filling the coffers of the Councils they are employed by. They do not seem to approach anyone who may represent a threat (there were numerous 'less desirables' sitting around smoking & drinking alcohol in the vicinity) no, it would appear that they would rather seek out 'us criminals' who are clearly on a lunch break, and dressed in business wear, even to the point of quietly lurking in shop doorways until we have purchased our sandwich and are heading back to work. I was formally cautioned although I was glad to say not arrested and thrown in the back of a strategically placed, pretend Panda car! The little man who read me my Miranda rights (what's that all about?? You ARE NOT THE POLICE) obviously takes great pleasure in his job, which was clearly evident from the twinkle in his eye and the commendable skills he displayed in talking to me like a naughty child and patronising me at every opportunity. Whilst I fully appreciate that I should not have used a planter to dispose of my cigarette and have paid up, I am a professional working woman and in my line of work treat people with respect at all times. Is it also a coincidence that the prolific and unrelenting presence of these 'champions of the environment' coincides with the removal of the wall mounted cigarette bins in my City centre, or am I being a paranoid working class old cynic?

Upsetting Experience.

I was ambushed, sat on my own, by two officers who told me that I would go to court if I objected. I completely honour the law and am an extremely respectful person- however, I felt I was not given a chance to even understand the situation I was in. I was made to feel vulnerable and left feeling very upset.

Was rushing for a train, late...dropped cigarette end on floor BY MISTAKE.. was jumped on by an 'official' who told me as it was a first 'offence' he would caution me.I'd obviously offered to pick up my cigarette. now, five days later I've received a £100 fine... £50 if I pay it now. What happened to the caution? Its completely ridiculous to have to pay £50 .he could have let me pick it up and be cautioned.. I was extremely polite and very apologetic.I feel he was completely unreasonable....

Felt like I was being placed under arrest for dropping a cigarette when there were no bins nearby. The fine is disproportionally high and there's just no need for this Policeman/ Criminal charade when neither of us is one.

Only interested in commission not interested in environment

I received for lost paper tissue penalty 75 pounds. On their website is info "Pro-active and positive interaction between 3GS’s officers and the public. 3GS officers are highly trained to deliver balanced and uncontroversial compliance services part of which is to INFORM and EDUCATE communities about the importance their immediate environment has on their community both socially and economically." I asked friendly 3 times, can they explain me, how dangerous is paper for the environment? How dangerous are plants for environment, because paper is cellulose, from plants. Person in black uniform said to me he must give me caution, but he printed ticket from paper, from a plant.
In email to this company, I asked also, maybe I'm wrong, Britannica and Wikipedia are also are wrong, and paper are not from plants but from plastic? In first respond to ref nr, person said many, many worlds about ends of cigarettes, but I said in email he's wrong and I do not smoked... Still they can't EDUCATE ME how dangerous is cellulose for environment. Still I waiting for kind education, how plants are dangerous for us environment.