Excellent customer service 3HLinen. My gorgeous clay linen curtains are exactly as described on the website. The only issue was that the rod pockets were small (my bad) and I had trouble sliding my ro... Toon meer
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We recently purchased a custom sized linen sheet set from 3HLinen and are very happy with our purchase. The communications with 3HLinen (here in Australia and overseas) throughout the process were exc... Toon meer
The fabric samples arrived quickly and gave me confidence to place my order. Being able to compare different linen types and liners was especially useful.
For a while I've been looking for somewhere that I create custom-made sofa cushion covers and I stumbled across 3H . Samples were sent out for me to choose the right colour. I gave them the measureme... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
3HLinen is a family-owned company that was established in 2014. Our specialty lies in crafting curtains made from premium materials such as linen, velvet, and various other fine fabrics. Beyond curtains, our product range extends to include a variety of linen essentials designed to elevate every corner of your home. From linen shower curtains that infuse your bathroom with natural elegance to luxurious linen bedding that promises unparalleled comfort and style, we offer a diverse selection to cater to your unique preferences.
Contactgegevens
602-612 Botany Road NSW, 2015, Alexandria, Australië
- (02) 7908 2533
- info@3hlinen.com.au
- 3hlinen.com.au
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Great product
Excellent quality, beautiful appearance, and helpful updates throughout the process. I would definitely purchase again.
Great plastic free curtains for a reasonable price.
Bought their linen curtains with cotton backing to replace brown polyester type curtains in 4 rooms. I loved the mustard yellow colour and the feel of linen, and also the cotton backing, so I end up with totally non-plastic curtains (except for tape for hanging). It was fairly easy to hang them, especially after learning to hang the first one. The support for any issues is very good. Great company to deal with. The cotton backing is not "black-out" but you can't see through it and it blocks light well for sleeping. Price is higher than plastic curtains but you get a great healthy product for a reasonable price. The curtains are also odourless.
Great quality
Great quality. Slightly darker than expected, but I love the texture and the customization options. Customer service was also very responsive.
Customer service is not what it used to be
Customer service is not what it used to be, which is a real shame. I purchased custom curtains with thermal / soundproof lining from them in Dec 2023 and had a great experience - excellent customer service, prompt replies, curtains were great. Was also told I was enrolled in their "premium service" that included a personal manager. I recently contacted them again as I wanted to buy another set, and my experience this time around has been terrible. They have changed the thermal / soundproof lining since my last purchase but can't provide any performance data or technical specs for the new lining. The old lining did have technical specs for both its thermal and acoustic performance, and the price point hasn't changed, so I'm not keen on paying the same price for unknown (and potentially worse) quality and performance. Customer service has been pretty terrible - I'm quite confident they were using AI to respond to all of my emails, they were side-stepping questions and weren't very forthcoming with information, and when I tried to speak to someone else, I was told the "premium service" I was previously enrolled in is "not included". Since I was getting nowhere via email, I gave them a call, and they said they'd call me back with some answers... then they never did. I ended up deciding to not make another purchase because the customer service element is clearly no longer there, and I can't stomach spending all that money on another curtain when I no longer have confidence in the company or whether the item will be fit for purpose.
The fabric samples arrived quickly and…
The fabric samples arrived quickly and gave me confidence to place my order. Being able to compare different linen types and liners was especially useful.
Careful delivery
Delivery was on time, and the packaging was careful and secure. Everything arrived in excellent condition.
Better than store options
The quality really stands out compared to standard store-bought options. The fabric feels richer, the stitching more precise, and the overall finish more refined. These curtains look thoughtfully made rather than mass-produced.
Perfect custom fit
I ordered custom-sized curtains and was impressed by how accurate the measurements were. They fit perfectly and hang beautifully.
Solid and well made
The linen feels durable yet soft, and the stitching is neat and consistent. Overall, a very solid product that feels made to last.
I ordered a shower curtain back at the…
I ordered a shower curtain back at the end of November 2025. I did not receive any correspondence from the company until I chased them in early January and they said my order “fell through the system”, and an assurance I would received my paid for product asap. It’s now 17th February 2026 and no further correspondence from them and I have still not received the product I paid for. I don’t believe this is a legitimate business as no one answers the phone when you call them. I would never recommend this business and would avid at all costs
Smooth ordering process
From ordering to delivery, everything went smoothly. Communication was clear and timely, and the final product looks great in my space.
Outstanding Blackout Curtains
I was looking for some blackout curtains to stop the sun from shining through the windows onto my computer screen each and every day. I had to request a custom made set of curtains.
After providing the measurements, and discussing the style, material, and pleat with the sales representatives, I settled on 2 offwhite blackout triple pinch pleat panels at a very reasonable price.
It only took a couple of weeks to arrive and when they did, I'll admit I was a little bit worried as the curtains where a bit crinkled, but after a good iron and using a steamer once they where up, there were no more wrinkles.
These curtains where very easy to put up and where a good weight to where my track could handle them. The craftsmanship is superb and the build quality is phenomenal, I'm very happy with how they look and it's very nice having a dark room without the sun glaring against my computer screen.
Special thanks to Nadine and the team at 3H Linen, I will definitely be purchasing my future curtains from them again.
Texture that adds calm and character
The fabric texture adds subtle character to the room while creating a calm and inviting atmosphere. It works beautifully with natural light and complements the decor without overpowering it.
Balanced light and privacy
The fabric allows light to pass through gently while still providing a comfortable level of privacy.
Smooth delivery and careful packaging
The packaging was careful and secure, protecting the item perfectly during transit. The delivery process was efficient and well-organised, making the entire experience feel reliable and stress-free.
Beautiful drape and flow
The fabric drapes beautifully and moves softly, adding a calm and relaxed feeling to the room.
The quality becomes immediately…
The quality becomes immediately noticeable once the curtains are hung. They fall naturally, feel substantial, and bring a sense of warmth and comfort that makes the room feel more inviting.
I was impressed by how thoughtfully…
I was impressed by how thoughtfully finished this piece is. The seams are clean, the drape is elegant, and the fabric feels durable yet soft, making it both practical and visually pleasing.
Hard to get pillow cases
Queen sized pillow cases are a little hard to get (especially in linen). I got them here. They are much nicer linen than my previous ones (a well known brand). Big bonus: the envelope closure at the back. Slightly harder to put on BUT the pillow does not pop out of the opening the minute you use it. I'm very pleased with these, and have just ordered the flat sheet.
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