My wife loves this lighting piece !!! We just put it up in the house. And we have had several compliments from people coming by !!! Beautiful and nicely put together !!!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My order took considerably longer than expected, but I received updates to keep me at ease. The pillow I ordered is absolutely beautiful and I’m extremely satisfied. The pillow is a decent size and th... Toon meer
Bedrijf heeft geantwoord
Several years ago I heard about 54kibo while watching a design show based in South Africa. I signed up for their emails, and when I decided to do a little more redecorating, leaning into the mid cen... Toon meer
Bedrijf heeft geantwoord
Unfortunately, my first order from 54kibo did not work in the area I had intended. My return experience was simple and easy. I emailed the company regarding returns and an employee named Shane was in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online home decor retailer that offers contemporary African Designs home furnishing products including lighting, rugs, decorative pillows, wall art and gifts for special occassions.
Contactgegevens
137 Montague Street, STE 329,, 11201, Brooklyn, Verenigde Staten
- 3477524989
- info@54kibo.com
- 54kibo.com
4,7
Uitstekend
106 reviews
Zo gebruikt dit bedrijf Trustpilot
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My wife loves this lighting piece !!
My wife loves this lighting piece !!! We just put it up in the house. And we have had several compliments from people coming by !!! Beautiful and nicely put together !!!
12 april 2025
Review zonder uitnodiging
Antwoord van 54kibo.com
Hi,
Thank you so much for sharing your experience! We're thrilled to hear that your wife loves the lighting piece and that it's already receiving compliments from your guests. It's always rewarding to know that our products are bringing beauty and joy into our customers' homes. If you have any photos or further feedback, we'd love to see how it looks in your space!
Antwoord van 54kibo.com
Hi George
We are glad your order arrived as expected and it arrived in excellent condition. Thank you for giving our service a 5-star review.
Love the pillow
Love the pillow. What I saw is what I received. Shipping was quick. Merchandise is great quality.
19 februari 2025
Antwoord van 54kibo.com
Hi Stephanie
Thank you for taking the time off to share your sentiments on the quality of the throw pillow. We're delighted to hear that your order arrived on time and you love it! Your satisfaction means the world to us. Cheers!
Antwoord van 54kibo.com
Hi Tiffany
Thank you for sharing your feedback with us. We're thrilled that you enjoyed the fast shipping and appreciate the beauty of the Couple Patterned Throw Pillows. Your satisfaction means so much to us!
A wonderful Christmas gift
The items ordered were delivered in a timely fashion and were packaged nicely. Everything looked amazing and the items I ordered are now on display in my home.
14 januari 2025
Antwoord van 54kibo.com
Hi Kasan
Thank you for sharing your enthusiasm for the wall basket! We're excited to see how it looks hanging on your wall. Feel free to send us a photo via email, and we'd be delighted to showcase it on our website.
Love my pillow
Love my pillow! Glad I made the purchase as it looks great in my office! Great quality!
14 januari 2025
Antwoord van 54kibo.com
Hi KaTesha
Thank you so much for your wonderful review! It means the world to us to know that the pillow has found a special place in your office. If you’re comfortable, we’d be delighted if you could share a photo with us at info@54kibo.com—we always love seeing how our pieces become part of our customers’ spaces. Your feedback truly inspires us, and we’re grateful to have you as part of our community.
Due to an emergency
Due to an emergency, I was forced to cancel my pillow order. I do plan to order in the future. The team at 54kibo were so kind, they immediately stopped progress of the order, kept me notified and refunded my transaction very quickly. Special thanks to Shane, for his genuine care and concern.
7 januari 2025
Antwoord van 54kibo.com
Hi Lise
Thank you for sharing your experience with our customer support team. We're sorry to hear that you had to cancel your order, but we completely understand your situation. Above all, we truly care about our customers. Shane was happy to assist you, and we're grateful for the opportunity to help.
Antwoord van 54kibo.com
Hi Lynn
We are delighted that you love the Light Blue Designer Placemats. Thank you for sharing your thoughtful review with our community. Cheers!
Customer Service
Unfortunately, my first order from 54kibo did not work in the area I had intended. My return experience was simple and easy. I emailed the company regarding returns and an employee named Shane was incredibly helpful. All went smoothly. I then ordered a second item which arrived quickly. I am impressed with the quality and design of this item.
11 december 2024
Antwoord van 54kibo.com
Hi Glenna
Thank you so much for sharing your experience with us! While we’re sorry to hear that your first order didn’t work out for the intended space, we’re delighted that the return process was smooth and easy. We’ll be sure to pass along your kind words to Shane—he’ll be thrilled to know he made a positive impact. We're happy to hear that your second order arrived quickly and that you’re impressed with its quality and design. Your satisfaction means the world to us, and we truly appreciate your support. If there’s anything else we can do for you, don’t hesitate to reach out. Thank you again for choosing 54kibo!
Antwoord van 54kibo.com
Hi Winifred
Thank you for making our day! We are glad you enjoyed the experience and appreciate the beauty of the of our Ethiopian Gold Throw Blanket. Cheers!
Wonderful products
This is my second time ordering from 54kibo and the items are beautiful, great quality and I get tons of compliments.
19 november 2024
Antwoord van 54kibo.com
Hi Debra
Thank you so much for your kind words and for being a returning customer! We’re thrilled to hear that you’re happy with your purchases and that you’re receiving so many compliments. It means a lot to us that you continue to choose 54kibo, and we look forward to serving you again soon!
Lack of communication
The quality of the rugs i bought is good but the issue with this company is their delay in shipping and lack of communication. I had to be the one reaching out in order to get an order update. I had bought from them before and I had the same experience. I didn't think it would happen again but it did.
6 november 2024
Antwoord van 54kibo.com
Hi Ed
Thank you for your review, and we're thrilled to hear you're satisfied with the quality of the Wool Fringe Cream Rug. We sincerely apologize for the slight delay in delivery. As the rug is handmade in Egypt, delays can occasionally occur, particularly when the weavers are experiencing a high volume of orders. We also don’t keep large quantities of this rug in stock at our depot, as we want to ensure each piece is fresh and in excellent condition for our customers. Rest assured, we will be more proactive in providing updates to keep you informed about the status of your order. Thank you for your continued support of 54kibo.
Beautiful
Beautiful! Purchase came in packaging that showed so much attention to detail and quality.
18 september 2024
Antwoord van 54kibo.com
Hi Mark
Thank you so much for your wonderful feedback! We’re thrilled to hear that you appreciated the packaging and attention to detail. We believe that every aspect of your experience matters, and it’s great to know that our efforts resonated with you.
I love my porcupine decorative wall basket!
Navigating the website and checkout was quick and easy. The porcupine decorative wall basket I ordered is beautiful and while it did take a very long time for it to arrive, I am happy with my purchase.
4 september 2024
Antwoord van 54kibo.com
Hi Bernadetta
Thank you so much for your amazing review! We're absolutely thrilled to hear that despite the slight delay in the delivery of your Porcupine Decorative Wall Basket, we're happy that it was worth the wait. Your satisfaction means everything to us!
Beautiful fabrics and well-made pillows
Beautiful fabrics and well-made pillows
We bought four 20X20 inch throw pillows plus a lumbar pillow in bright colors and distinctive patterns. Impeccable quality and good service from 54Kibo.
We'll be back!
5 september 2024
Review zonder uitnodiging
Antwoord van 54kibo.com
Hi Will
We are delighted to learn of your love for our pillows. Thank you for recognizing the exceptional designs and patterns. We look forward to welcoming you back for another wonderful shopping experience. Cheers!
Excellence
I was honestly thinking this would end up being a scam but I was proven wrong. My order was not shipped immediately and I was concerned. I reached out to customer service and they replied very politely and stated they were waiting on a new shipment.
My items arrived today and are even more gorgeous in person than I expected. Thank you for sending such a quality product. I immediately told my client to buy one for herself and I will be telling future clients as well.
Great customer support. I'll definitely be shopping with 54kibo in the future!
15 juli 2024
Antwoord van 54kibo.com
Hi Joy
Your review truly brightened our day! Thank you for putting your trust and confidence in 54kibo. Our goal is always to ensure our customers have an exceptional experience. Although your order arrived later than expected, we're thrilled that all your concerns melted away once you received and saw the beauty of the Porcupine Decorative Basket. Thank you for helping to spread the word about 54kibo, and we look forward to being a part of your future projects. Cheers!
Update: Problem resolved!
*****UPDATE: A day after posting this review I heard from 54kibo and my issue was swiftly taken care of. I have been fully refunded. I don't think my experience reflects the general level of customer service this company offers. It was rooted in a UPS problem that 54kibo has apparently, never dealt with before. I am disappointed not to have been able to gift my daughter as originally planned but satisfied that the problem has been resolved.******* I placed an order with this company to send a gift to my daughter. The ship/delivery time was much shorter than the 5-7 business days estimated on their website which ordinarily might be a plus but in this case wasn’t. My daughter was not at home to receive the package and UPS, despite there being instructions on file to leave packages inside the apartment door when that’s the case, left it outside. My daughter never received the package. After notifying 54kibo, and going through a long process (weeks, during which I had to reach out for update repeatedly) of waiting for a UPS claim to be processed I was told that UPS had cancelled the claim due to my request (which never happened, why would I do that???) and “…sorry if this is not the response you expected of us.” So, my daughter never received the item and 54kibo still has my money. I’ve had to file a charge back. This company’s merchandise looks so beautiful and this was my first time ordering. Unfortunately my experience with customer service was not positive and not up to industry standards. I will not be ordering again.
1 juli 2024
Antwoord van 54kibo.com
Hi Christie
Thank you for your review. We genuinely apologize for the issue with your package. We understand that this experience was not what we hoped for, especially as a first-time customer. While we strive to provide the best service, we unfortunately cannot control the actions of the driver. We appreciate your patience as our team works diligently to resolve this issue, as it is the first time we have encountered a problem with a missing parcel. Despite this setback, we remain hopeful that you will consider shopping with us again. Thank you for your understanding.
Excellent products salt and pepper…
Excellent products salt and pepper shakers very pleased
2 juli 2024
Antwoord van 54kibo.com
Hi Cassandra
Thank you for your great review of our Dance Hall Unique Salt Pepper Shaker Set. We are glad you like it.
Beautiful Turquoise light fixtures
It was very easy to order online from 54kibo and I loved the selection of lights fixtures they have. The beaded turquoise fixtures that I purchased will look great in my bedroom.
25 juni 2024
Antwoord van 54kibo.com
Hi Vicki
Thank you for your effort to share your recent experience with us. We are excited to hear you loved our selection of lights especially the Naka Turquoise Pendant Light. We would appreciate if you can share some photos with us. Cheers!
The customer service that I worked with…
The customer service that I worked with at 54 Kibo were exceptional!
2 juli 2024
Antwoord van 54kibo.com
Hi Kimberly
Thank you so much for your thoughtful review. We are happy that you appreciate the assistance you received from our team. This means so much to us!
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