5 yetişkin 3 çocuktan oluşan ailemle Alanya’daki villada 4 gün kaldık. Havuzun ve jakuzinin her gün temizlenmesi içimizi oldukça rahatlattı. Her ricamız samimiyetle karşılandı. Helena hanımın bölgeye... Toon meer
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Lees wat reviewers zeggen
Ferienhaus in Orlando. Die Buchungsinformationen kamen trotz mehrmaliger Aufforderung erst spät am Anreisetag. Pool war nicht beheizt, obwohl bezahlt. Nach 6 Monaten und diversen Beschwerden schicken... Toon meer
Hem ev konforunda hemde bir otel havasında 8 kişilik kalabalık bir aile ile yapabileğiniz mükemmel bir villa tatili.. Ortak değil de özel havuzunuzun olması ise ayrı güzel.. İlgi alaka muhteşem. Gündü... Toon meer
Bedrijf heeft geantwoord
We vacationed in Turkey at Alanya Villa 1005 in March 2026. Spring in Turkey is wonderful! A wonderful and cozy house, perfectly matching the photos. A comfortable space combining the kitchen and livi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our Story In 2005 my brother (Joe Donnelly) and I (John Paul Donnelly) decided to design and develop Dream Villas. A building project in Alanya, Turkey. The concept was to build 5 Star private villas to be enjoyed as holiday homes and work as an investment. The picture I had in my mind was family and friends spending quality time together in these luxury villas. I have a big family, 4 brothers and 3 sisters. Yes there are 8 kids in my family! Therefore spending quality time together means the world to me. Our dream became a reality and our first villa project was completed and sold in 2007. I realised our clients which purchased these beautiful villas were only getting the opportunity to go on holiday 2-4 weeks a year. It did not feel right, as the villas were empty for 48 weeks, when they could be enjoyed by other families holidaying together. Therefore 5 Star Villa Holidays was founded in March 2011. Our Philosophy What started out as a holiday rental business to help cover the running costs for the owners of the Dream Villas, became more purposeful, rewarding and meaningful. I thought long and hard about 5 Star Villa Holidays, the brand, the concept, the purpose. The Why… It’s not just about renting villas. It’s about preparing the perfect holiday villa for family and friends to spend quality time together. And what makes this global community so special is the wonderful friends and family in it. I love meeting the 5 Star Villa Holiday’ guests, listening to their stories and watching them creating life long memories together. The purpose of 5-Star Villa Holidays is exactly that. To enjoy quality time together with friends and family. So when I think of one word that sums up our purpose, brand, the Why? The core of our business, the word is “Togetherness”.
Contactgegevens
300 St Mary's Road, L19 0NQ, Liverpool, Verenigd Koninkrijk
- +44 151 433 0657
- bookings@5starvillaholidays.com
- 5starvillaholidays.co.uk
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Totally unacceptable
Totally unacceptable. This villa was falsely advertised. It was in unsuitable condition to be rented, and we had to find last minute alternative accomodations at huge cost. As soon as I reported that there were problems with the villa, Five Star stopped responding to me. The final straw was when the property manager finally showed up and told us we had to pay "extra" for toilet paper. Do not, under any circumstances, rent this villa or anything else from Five Star
The villa was very nice but the…
The villa was very nice but the furniture was very old, especially the bed on the upper floor was not comfortable. The pool was clean and well-maintained. The villa was very large, we had a comfortable holiday with two families and children. Mr. Emrah answered my calls very quickly and solved the problems quickly.

Antwoord van 5 Star Villa Holidays
I was very satisfied with the local…
I was very satisfied with the local contact person. He was very helpful and friendly.
I was very satisfied with the local…
I was very satisfied with the local contact person. He was very helpful and friendly.
Thank you
I was very satisfied with the local contact person. He was very helpful and friendly.

Antwoord van 5 Star Villa Holidays
Do not book a villa here!
We booked a villa in Tepe Alanya Turkey last may. Everything in the house was dirty, broken or old. The organisation of 5 star villa holdiday didn’t do anything about it! “Thank you for your patience” they wrote me in June. Well….my patience is done!
Super
Super, fantastisk hus og pool. Den skønneste udsigt og rent og pænt 🙏. Lille minus.....vejene op til huset er ikke så gode, men det er sikkert fordi det stadig er et nybygget område, og vejene forventes bedre med tiden.

Antwoord van 5 Star Villa Holidays

Antwoord van 5 Star Villa Holidays
Sehr schöne Villa mit perfekter…
Sehr schöne Villa mit perfekter Architektur. Wir würden manchmal nicht mehr ans Meer fahren, weil die Aussicht super ist und der große Pool perfekt ist, leise und ideal für Familien oder große Gruppen. Sehr sauber, das Personal ist sehr hilfreich. Danke Emrah Abi. Wenn wir etwas brauchten, war er sofort zur Stelle und hat Probleme gelöst. Danke für alles, bis zum nächsten Jahr.
Bester Facility Manager
Die 1. Unterkunft war unter aller kanone, unser Facility Manager Herr Emrah Günes hat sich so gut bemüht und uns eine sehr schöne und saubere, noch bessere Unterkunft besorgt!!! Top!

Antwoord van 5 Star Villa Holidays
Dårlig oplevelse
Dårlig oplevelse.
6 store hunde holder til i opgangen som luger af deres efterladenskaber Allerede første dag var det galt. Når man skyllede ud i toilettet på 1 sal
væltede det ud med vand fra loftet i køkkenet. Det samme skete på det toilet i stuen. Her kom der så vand ned fra loftet i kælderne. Derefter sprang der et rør i køkkennet og hele huset blev oversvømmet i vand. Der stå beskrevet at der er værelse med køjsenge med det er der ikke. De senge står i kælderen som lugter så meget af fugt at vores børn måtte sove på madresser i stuen. Generelt er huset i forfald med mug og fugtskader overalt og er meget dårligt udstyret til 8 personer. jeg kunne aldrig finde på at leje gennem 5 star villa igen
Our stay was wonderful
Our stay was wonderful! The house is beautiful, with a great pool and perfect rooms. The host was very helpful. Although the host in Alanya didn't speak English, we communicated well using a translation app. It's worth noting that the location is high up in the mountains (almost at the top), and the road to get there is challenging. The actual location is higher than what is shown on Google Maps. If you're not used to such elevations or don't have a good car, the drive can be quite difficult (especially in the night). I hope the road conditions improve in the future, but overall, everything was fantastic!

Antwoord van 5 Star Villa Holidays
A perfect stay in Alanya
The villa was lovely placed up in the hill with a wonderful view over Alanya. Emrah Günes was very helpful and we felt taken care of the whole way. Lovely pool and hot tub outside, and we really loved the barbecue area and the outdoor kitchen.
Aircondition was perfect, and we really needed it☺️
We had a car, and I will really recommend that.
Thank you so much for a perfect week.

Antwoord van 5 Star Villa Holidays
he was very welcome
he was very welcome, and helped us with things and made the trip easier

Antwoord van 5 Star Villa Holidays
Excellent service by host
Lovely and clean villa
Lovely and clean villa. Top notch highly recommended

Antwoord van 5 Star Villa Holidays
Great property, poor communication
This was a fantastic property. Excellent apartment- clean, spacious and looks like the pics. 5/5 for the property.
The 3 star rating is due to a lack of communication regarding check in, etc. I had to call 2 times the night b4 to get any info on the check in procedure. Check in is late, after 4 and check out is early at 10 am. The apartment could use a few more amenities such as - only 1 roll of toilet paper was provided. Only 1 trash bag provided for an 8 day stay. The office is closed 2 days during the week so we had to go back the next day for check in. I don't mind doing these things if I know about them in advance. All in all a fantastic apartment!

Antwoord van 5 Star Villa Holidays
Everthing was good
Everthing was good. Emrah was very helpfull. Thanks for kindness.

Antwoord van 5 Star Villa Holidays
Very nice house with a beautiful vieuw…
Very nice house with a beautiful vieuw and also good communication with the owner

Antwoord van 5 Star Villa Holidays
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