7KEYS Reviews 11

I asked the assistance team questions concerning one of their products. My questions I would assume are not typical, it related to technical aspects of the product that most consumers would not consider. A lesser service would not be able to answer such questions with basic knowledge of the product. The 7 keys assistance team went above basic knowledge to answer my questions in an easy to understand manner.

Not only was the quality of the service excellent, i was also served almost immediately (questions asked 1:28 AM PST, questions responded to 1:29 AM PST). I assumed because the service advertised the ability to have the team’s reply sent to my email, and the technical nature of my question meant that I would have to way a significant amount of time before my question would be responded to; but fortunately that was not the case.

Amazing overall experience.

There was a little hiccup with my keyboard order but the staff sorted it so quickly. Really chuffed with the service.

I was worried this keyboard wouldn't work with my iPad Pro. Turns out I had nothing to fret about, it works perfectly.

Bought the TW1868 and a numpad. The switches didn't match the clicky keyboard sound, but support actually sent me the extra blue switches I needed. Now the whole setup is consistent!

there was a small issue after the keyboard arrived. it took a bit of back-and-forth emails to get it fixed but the team was really patient and friendly. grateful they stuck with me.

support helped me with my keyboard but they took forever to respond. it's working now but the wait was annoying. just an okay experience over all.

Had a small problem but the support team fixed the keyboard issue super fast.

Wasn't sure about this keyboard at first but it's actually really solid. It's been working perfectly for my daily desk setup and I've got zero complaints so far.

Just unboxed my TW1868 and it looks gorgeous on my desk. The included wrist rest is a great touch and makes typing much more comfortable.

the keyboard showed up damaged which was a total letdown. i sent them some photos and they had a replacement sent out just a few days later. super happy with how they handled it.

Got my keyboard in just three days! Honestly didn't expect it to arrive that fast.