99 Bikes - Brisbane CBD Reviews 36

TrustScore 4.5 uit 5

4,7

169 Elizabeth Street, 4000 Brisbane, QLD, AU


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased the Pedal Uptown ebike at the Brisbane Store. I hadn't ridden a bike in about 20 years. I definitely recommend this bike for entry level riding. Just took it for a 5 k ride. Love it!... Toon meer

Beoordeeld met 5 van de 5 sterren

I rented a bike to ride the River Loop. I got very good advice, friendly and very relaxed. Unfortunately they don't deliver the bikes (other users had written that). But as I lived centrally, I could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service loving my new purchase definitely worth getting mountain biking gear form 99 Bikes

Beoordeeld met 1 van de 5 sterren

I ordered in May. Now it is approaching the end of October. I have not received my purchase, or any update regarding it (except an out-of-stock text message on 22 May 2022)

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Fietsenwinkel
  2. Fietsaccessoirewinkel
  3. Sportwinkel

Geschreven door het bedrijf

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

36 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

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Beoordeeld met 5 van de 5 sterren

Excellent service

I brought my bike in at the end of the day with an issue and Rory was so helpful and understanding. I really appreciated that he fixed my bike so quickly and was able to ride home safely.

22 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bike hire, always again

I rented a bike to ride the River Loop. I got very good advice, friendly and very relaxed. Unfortunately they don't deliver the bikes (other users had written that). But as I lived centrally, I could walk there. The bike was great, compared to the other bikes I had already rented in Australia. You notice that they also have their own workshop, which checked my bike again. Gearstick, brakes, smooth-running chain (with inconspicuous chain guard!) etc. all flawless. The self-guided tour (via mobile phone in a mobile phone holder) worked well, but you definitely need a full mobile phone battery for it. Helmet, lock, light and mobile phone holder are included in the price. And since they are open until 6 pm, I was able to use the day long enough. I would always rent a bike there again.

10 oktober 2023
Review zonder uitnodiging
Logo 99 Bikes - Brisbane CBD

Antwoord van 99 Bikes - Brisbane CBD

Thanks for the great review! We are so happy you enjoyed renting a bike from us and look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

Pedal Uptown eBike rose gold.

I purchased the Pedal Uptown ebike at the Brisbane Store. I hadn't ridden a bike in about 20 years. I definitely recommend this bike for entry level riding. Just took it for a 5 k ride. Love it! Gears are great for hills, and if pedalling got too exhausting, the bike went into cruise mode for a short time. The helmet, lock and basket are also great too. Ty for good service. Wendy

14 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointment

I ordered in May. Now it is approaching the end of October. I have not received my purchase, or any update regarding it (except an out-of-stock text message on 22 May 2022)

20 oktober 2022
Logo 99 Bikes - Brisbane CBD

Antwoord van 99 Bikes - Brisbane CBD

Thanks for your feedback.
Sincere apologies on the fact that your order has taken so long. I can see our CBD store where you placed the order to collect from, has invoiced the order in late September. Usually orders are invoiced upon pickup, so just wanted to check if you have collected the order?
Please reach out to us on help@99bikes.com.au if you need any more help at all

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, really helpful with questions we had on products and sourcing alternatives. Separately helped in fixing a couple of minor issues on our sons bike not related to 99 bikes.

16 oktober 2022
Beoordeeld met 5 van de 5 sterren

Good Service

Good Service, Good Products, Good Prices!

22 augustus 2022
Logo 99 Bikes - Brisbane CBD

Antwoord van 99 Bikes - Brisbane CBD

Thanks Neil,

I'm so glad the team could help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Beoordeeld met 5 van de 5 sterren

Great advice from Julian

Great advice from Julian in the Brisbane store, very helpful. Purchased exactly what I needed.

2 augustus 2022
Logo 99 Bikes - Brisbane CBD

Antwoord van 99 Bikes - Brisbane CBD

Thanks Paul,

I'm so glad Julian and the team could help out and share their expert advice.

Have a great week!

Beoordeeld met 5 van de 5 sterren

Awesome service yet again

Awesome service yet again. It appears every work trip to Brisbane see's me in store picking something up or getting first class advice

29 juni 2022
Logo 99 Bikes - Brisbane CBD

Antwoord van 99 Bikes - Brisbane CBD

Hi Brian,

Thanks for your review and your kind words. We look forward to seeing you back in store again soon. Happy riding :)

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