My mother had such an amazing experience from start to finish. A few days before her engagement party, she came in for a wig fitting and found the perfect one. Then on the day of the event, she... Toon meer
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I ordered the Noami wig. It was on sale and I order the 22” paid £320. If I tell you the wig came with balding spot. The top has barely any hair. I contacted them, the reply I got was it is the bru... Toon meer
I travel from afar to trust A List with my hair and styling, and they never disappoint! The stylists are always on point, taking their time to ensure I look amazing. I've had various appointments and... Toon meer
Bedrijf heeft geantwoord
I’ve been a client at A List Hair Studio for quite some time and usually have the glue procedure. Recently, Abi looked after my hair and she was fantastic — she took her time, the results were perfec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
203a NorthEnd Road, West Kensington, W14 9NL, London , Verenigd Koninkrijk
- +442070602275
- info@a-listlacehair.com
- a-listlacehair.com
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This is a Scam
I ordered the Noami wig. It was on sale and I order the 22” paid £320.
If I tell you the wig came with balding spot. The top has barely any hair. I contacted them, the reply I got was it is the brush I am using and asked how I washed the hair. Firstly I got the wig a week ago, so no amount of brushes or washing will bald a wig this fast and if it does then clearly something is wrong with the product. In addition, on their website it states that the hair is 100% Brazilian hair, I can tell you there is zero Brazilian hair in the Naomi wig.
I am writing here because I have been trying to get a refund and I will get my refund even if I have to complain to Ombudsman.
All the positive review you are seeing are fake. This is a scam.
Amazing experience
My mother had such an amazing experience from start to finish. A few days before her engagement party, she came in for a wig fitting and found the perfect one. Then on the day of the event, she returned to have it installed and styled by Ines—and wow, Ines did an incredible job.
Ines was so kind, professional, and genuinely lovely. She made my mother feel completely comfortable and listened carefully to exactly what she wanted. The result was absolutely beautiful—my mother looked stunning and felt so confident. They truly made a woman in her 50s feel like she was in her 20s again, it was that good.
What made the experience even more special was the extra care and thoughtfulness from the team. The girl who helped with the wig fitting actually came back on the day of the appointment and surprised my mother with a bouquet. Such a sweet and memorable gesture that meant so much to us.
Overall, the entire experience was 10/10. The service, the atmosphere, and the attention to detail were all exceptional. These girls truly made my mother’s engagement party even more special, and we are so grateful.
A-List are the best for hair!
I visited yesterday for the first time for a wig . This was after seeing reviews and Facebook postings by the founder, and also after looking at Trust Pilot of course. The whole point of wearing a wig is that it is not it is not immediately noticeable to be a wig . There are such real stresses around hair loss, particularly in women . I had considerable hair loss and was wearing a partial wig . To go to a full head and for it to be glueless was a game changer .
Having picked out my style and tried it on in the store I could not be any happier . The wig was installled ( which sound more heavy duty than it is!) but it meant that it was styled and they were happy that you could attach and remove it with ease .
The front lace blended in instantly with my skin tone . No helmet look 🙈. Tkeyha was my stylist who was excellent . I left walking on air.
Their prices are not low, but I can honestly say worth every penny .
I would love to have met Antonia the founder just to let her know how happy I was, but she comes into the store on Tuesdays normally . Anyway here’s to you Antonia for having the brilliant concept of A-list hair . Xx
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Quality and fitting issue
I used to go to A list regularly before covid and that was when the owner was visible. In 2024 I went back and the wig I bought and had fitted looked fine when I left the salon but within a week I realised the quality of the hair was awful. I said nothing as didn't want the headche. In 2025 I went back again and the senior stylist who did my fitting I sensed hates her job and comes across as very miserable. Initially when I left the wig looked okay but the next day is when I noticed the lace was bleached orange and the ear flaps had been butchered and did not sit flat but kept sticking up so I had to glue them down. Also so much lace was showing it did not look like a natural hairline but a terrible fitting r
This time I went back a few weeks later and explained the appaling fitting and bleaching of the knots and I was not accepting it. Initially the ladies I spoke to were reluctant to accept the wig did not sit right but I stood my ground either an exchange or a refund. The ladies were respectful and eventually admitted the error made and also said those particular wigs they had some issues with the distributor and how the wig sits had been raised by others and I was not the only one that had reported this. Nevertheless how do you explain the colour of the bleached knots as orange on a dark skin tone. The owner has spent years building her brand but quality of the wigs and stylists have deteriorated. It made me think whether this is why the wig was in the sale. . I hope the owner takes these feedbacks on board. I may go back but need a professional friendly stylist who will not butcher the wig and have all the lace showing at the front.

Antwoord van A-List Lace Hair
Ines the stylist was fabulous
Ines the stylist was fabulous! I’m in love with my Bella Mae. Everyone was friendly and welcoming. Very highly recommend
Great Hair Studio
I’ve been a client at A List Hair Studio for quite some time and usually have the glue procedure. Recently, Abi looked after my hair and she was fantastic — she took her time, the results were perfect, and the style lasted around 3½ weeks. All the stylists are brilliant, but Abi really stood out. I left feeling great and looking great. Highly recommend A List Hair Studio.

Antwoord van A-List Lace Hair
Very pleased with my visit to AList…
Very pleased with my visit to AList today, love my new hair style. Warm and friendly staff and even got a Christmas gift thrown in. Definitely recommend this salon.

Antwoord van A-List Lace Hair

Antwoord van A-List Lace Hair
Had a terrible experience
I went online to purchase a wig online but what I wanted was sold out, so I emailed to find out if they will be recieving the wig back in stock to which said they didn’t know and suggested I purchase a custom wig which will take several weeks to arrive, so I paid for the wig and paid to have it fitted in store
I also sent several pictures of the style I wanted at no point did they say they couldn’t cut the hair the length that I wanted until 4 weeks later when I had already paid for the wig
When I sent the picture again as it seems there was different people messaging me so I then called to ask why they couldn’t cut it and that I wasn’t told this when It was suggested that I buy a custom wig so they said when I come in they will see what they can do.
When the time came I went into the store bearing mind this is my first time buying from this company and my first visit, I got there early my appointment was at 11 and they opened at 11 in my option they should open before an appointment to set up but no I had to wait for them to sort themselves out
The energy was soo off, the staff wasn’t friendly at all and I can say I’ve never felt like this before in any salon, the girl that was going to be doing my hair didn’t seem happy at all which made me feel even more uncomfortable
Anyway the custom wig was given to stylist and I explained the style I wanted and she said she is not sure it can be cut that short to which I didn’t understand why because I’ve had a pixie wig before( from elsewhere that was custom)
Anyway as she put the wig on my head I felt it didn’t fit me at all so I mentioned this to the stylist to which she said it was a standard wig size, so I said this is meant to a custom wig meaning it cutomised to fix my head then she said you would’ve had to give the head measurements but I wasn’t asked to give it when I purchased the wig at that point I just knew I was going to leave unhappy
So she goes ahead with wig on my head and starts cutting and I can just tell it wasn’t going to work and I was getting more and more upset and told her it’s not working as the size of the wig is way to big and it was bulking at the back
After much back and forth they tried to doctor the wig to make it fit and nothing was working, I’ve never felt so upset doing my hair that I had tears in my eyes because I’m also suffering hair lost so I’ve been so stressed about that so to come here and to be made to feel like I was asking for the most left me feeling so emotional in the end I had to get another wig and not the style I came in for, the stylist did make the 2nd wig look nice but after only a few wears…..
The wig I have is shedding, the front is balding that I can’t even wear it so now I’m back to wearing a head scarf to hide my hair lost :-(
So much money to spent
The customer service was terrible and I will never go there again

Antwoord van A-List Lace Hair
In love with A-List Lace Hair
A-List Lace Hair has officially become my go-to spot for wigs!
They’re incredibly friendly, gave me great advice, and styled my wig beautifully. I’ve never had such a gorgeous wig that was styled this wonderfully.
The quality of their human hair wigs is outstanding – the hair doesn’t shed and stays fresh for a long time.
I’ll definitely be buying all my wigs from here from now on 🤍

Antwoord van A-List Lace Hair
Loved it!
I have been following and admiring A-list hair for years and finally took the plunge. I was not disappointed, I had a great experience with both choosing my wig and having it styled by Giselle who gave advice along the way. I left feeling fab and didn't even want to take the unit off!

Antwoord van A-List Lace Hair
Thankyou Giselle - 5 star hair
As soon as I walked into the salon, I was made to feel comfortable by all the stylists.
I had my wig styled by Giselle and the hair that I left with was the best that I have ever had styled. The attention to detail, the care taken with the heat on my wig and the time taken to melt my lace was hugely appreciated. I couldn’t ask for more from Giselle which is why I will be back for my 6th wig very soon.
Thankyou to the team and in particular, Giselle. You are exceptional.

Antwoord van A-List Lace Hair
I arrived late because of train delays…
I arrived late because of train delays also travelling from Essex is not an easy journey, but A-List Lace Hair consultant Asher was so welcoming and understanding and made me feel so comfortable because it was my first time purchasing a lace wig. She redid my measurements that I had previously done and corrected for me, she also showed me the lace wig I ordered what it would look like from a sample in stock, it made me feel more at ease with how it felt and looked on me.
I found Asher to be very Professional and trusting with the time I was there and will definitely be coming back again because of such good customer service so far. Can’t wait to be fitted when my lace wig arrives.
Thank you Asher you made my day x

Antwoord van A-List Lace Hair
Love this place!
Love this place and would highly recommend it! The lace wig I brought is fantastic - great quality and looks very natural. The best wig I have ever had!
The service is great - really professional and the team was friendly, helpful and did everything to a high standard.
I’ll definitely be coming back.

Antwoord van A-List Lace Hair
Five star experience
Had a wonderful experience at A list hair. Ines was a star who was able to turn my dull lifeless unit into a vibrant masterpiece. She also taught me how to look after my unit properly. Overall A list hair is a great outfit and second to none.

Antwoord van A-List Lace Hair
I am so frustrated with this company
I am so frustrated with this company. I cancelled an order at the very moment I accidentally placed the order. The next day I was informed that my refund should be returned within 5-7 days. After several weeks and numerous emails and telephone calls I am still waiting for my refund. My refund was promised within 24 hours after a number of phone calls two weeks later I am still waiting. I contacted the company again today and was assured that I would receive the refund by the end of the day.
Still no refund. I have been very patient and polite but my patience is running low.

Antwoord van A-List Lace Hair
My personal experience
The final result is always a great one!! Giselle has definitely mastered her craft. I don't need to even speak she knows exactly what to do & never disappoints. Overall, never had a bad experience with the company or any of its staff - they are amazing

Antwoord van A-List Lace Hair
I travel from afar to trust A List with…
I travel from afar to trust A List with my hair and styling, and they never disappoint! The stylists are always on point, taking their time to ensure I look amazing. I've had various appointments and each time I feel special and well cared for. From the moment you arrive, they're attentive - taking your coat, offering a hot or cold drink, and making you feel at ease. Whatever the appointment, everyone gets treated like a VIP. Highly recommend! Ella 🌟⭐️⭐️⭐️⭐️

Antwoord van A-List Lace Hair
Not what it seems !
Unfortunately it was such a flop travelling all the way to which was supposed to be a great service from what you can see on Instagram🥴
She didn't even trim my wig properly.It's now botched. And knots not dyed properly 😒
On top of that , the staff that were so rude , not even a greeting just "have you booked an appointment, nothing but eyes rolling, nasty attitude, literally no professionalism , from the stylest.
I'm sure the stylest plucked some of my own hair😒.
Very unnecessary. I won't be returning !
Such a shame , because i've been meaning to come to this place for ages
don't respond to my experience. (Because you know exactly how you behaved)

Antwoord van A-List Lace Hair
I bought one of these wigs
I bought one of these wigs, what can I said it’s the best wig I have ever bought. The wig came so quickly and it’s absolutely beautiful I love it. Definitely going to make another purchase soon. Only downside for the price I expected to get a bonnet with my purchase.
Just love it ❤️ best wig ever. Thank you so much

Antwoord van A-List Lace Hair
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