I have the fussiest 2 year old jack Russell who regularly has tummy troubles,When I read about AAtu,s ethos regarding dog nutrition I was impressed enough to give it a go.My fussy Russell was impresse... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Placed order at lunch time and it arrived the next day! I have five Sussex Spaniels, the breed is known for being extremely fussy but they all really enjoyed the wet dog food. I ordered the chicken, t... Toon meer
Bedrijf heeft geantwoord
Shame no wet cat food. I sadly had to cancel my subscription to the wet cat food as it is discontinued. Been very disappointed but ordered a pack of dry food as it was on offer which was delivered qui... Toon meer
Bedrijf heeft geantwoord
My GSDs love this food Also place an order and it's a quick turn around you get it either the next day or the following which is great when you run out of the food. Others you have to wait days for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Contactgegevens
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Verenigd Koninkrijk
- enquiries@aatu.com
- aatu.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Aatu=happy dog
My dog has been fed Aatu since he was a puppy and thrives on it. I have a subscription which is easy to manage for the most part and deliveries are prompt. However, I sometimes find the website tricky to navigate. I tried to use some bonus points this month and it just didn’t seem to work. I will be contacting Customer Support for assistance.
13 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're delighted to hear that your dog has been thriving on Aatu since puppyhood and that you find our subscription service and deliveries to be prompt and manageable.
We're sorry to hear that you've had some difficulties navigating our website and using your bonus points. We appreciate your feedback as it helps us to improve our services. As you've mentioned that you'll be contacting our Customer Support team, please rest assured that they will do their utmost to assist you with this issue.
Thank you for choosing Aatu for your dog's nutritional needs.
Best wishes,
Andrew
The Aatu Team
It’s perfect
It’s perfect.
The food and the company.
I love how I can change my subscription at any time - which lately I have done very often! And everything is no problem.
6 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're finding our subscription service flexible and easy to use. It's great to know that you're able to make changes as and when you need to, and that you're finding our service hassle-free.
We appreciate your kind words about our food and our company. We're here to make sure your pet's meal times are as enjoyable and stress-free as possible.
Thank you for choosing AATU!
Best wishes,
Andrew
The AATU Team
Great product only 7 damaged out of 66…
Great product only 7 damaged out of 66 cans which is very good for cans delivered I'll use these 7 first great packaging which is of no great importance to me but product only beaten by nature menu which has now been changed and is not near as good as before so I think this will be my choice to go with origin fit and trim biscuits
13 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for your 5-star review and for choosing AATU as your preferred pet food brand. We're delighted to hear that you're pleased with our product and packaging.
We're sorry to hear about the 7 damaged cans out of your order. We always strive to ensure our products reach you in perfect condition. If you haven't done so already, please get in touch with our customer care team at https://customercare.aatu.co.uk/ so we can look into this for you.
We appreciate your feedback and look forward to continuing to serve you and your pet with our high-quality products.
Best wishes,
Andrew
The AATU Team
My dog Jem loves AATU dog food and it…
My dog Jem loves AATU dog food and it is the only wet food I buy for her. I trust its quality and value for money. If I don’t buy on line, I can get it from Waitrose although the variety can be limited.
Ordering is easy and delivered quickly to my door
12 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for taking the time to leave us a 5-star review. We're thrilled to hear that your dog Jem is a fan of AATU dog food and that you find our service easy and efficient. We appreciate your trust in our brand and we're committed to maintaining the quality and value that you've come to expect.
We understand that variety can sometimes be limited in stores, and we're glad that our online service provides a convenient alternative for you.
Thank you once again for your kind words and for choosing AATU for Jem's meals. We look forward to continuing to serve you and Jem in the future.
Best wishes,
Andrew
The AATU Team
great quality and pup loves it
9 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that your pup is enjoying our AATU products. We always strive to provide the best quality for our furry friends. Thanks again for choosing AATU!
Best wishes,
Andrew
The AATU Team
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that your dog loves our product and that you're pleased with our service. We strive to provide the best for our customers and their pets. Thanks again for choosing AATU!
Best wishes,
Andrew
The AATU Team
New food cleared the bowl
Our dog is getting older and doesn't seem to be enjoying his usual food, often leaving it until later in the day and not finishing a whole serving. I bought one tin of this food for a treat over christmas as it is more expensive than his usual food.
He ate it straight away and cleared the bowl. I ordered 12 cans as the food is very dense so it is almost 3 normal serving in one. So far he has seemed to enjoy all the flavours and is eating it straight away as soon as it is served.
7 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful 5-star review titled "New food cleared the bowl". We're thrilled to hear that your older dog has taken a liking to our food and is enjoying his meals again. It's always a joy to know that our food is being well received and appreciated by our furry customers.
We understand that our food may be a bit more expensive, but we're glad to hear that you've found it to be dense and providing good value in terms of servings. It's great to know that your dog is enjoying all the flavours and eating his meals promptly.
Thank you for choosing AATU for your dog's meals. We hope to continue providing high-quality food that your dog loves. If you have any questions or need further assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Best wishes,
Andrew
The AATU Team
Really good quality
We feel that we are protecting our dog's health and therefore preventing vet bills, and we will have our doggie family for more years, without watching them have health issues such as cancer, from rubbish meat derivatives. Its possible that the food order is never on time, due to where we live, and for the 'delay' every month of our order, we have reduced the star rating. The order site can be a bit strange to navigate - but maybe that's just me. We are overall, very pleased with this product and buy the dry biscuit as well as the wet food.
Our dog's coats are looking great - a definite improvement, and they really enjoy their food. Bonus.
31 december 2025
Antwoord van AATU Dog & Cat Food
Thank you for taking the time to share your experience with AATU. We're delighted to hear that you're pleased with the quality of our products and that your dogs are enjoying their meals and showing visible improvements in their coats.
We're sorry to hear about the delays you've been experiencing with your orders. We understand how important it is for your pets to receive their food on time, and we apologise for any inconvenience this may have caused. We're also sorry to hear that you've found our website a bit tricky to navigate. We're always looking to improve our services, and your feedback is invaluable in this regard.
Please feel free to reach out to our customer care team at https://customercare.aatu.co.uk/ if you need any assistance with your orders or if you have any suggestions on how we can improve our website. We're here to help.
Thank you again for your feedback and for choosing AATU for your pets' nutritional needs.
Best wishes,
Andrew
The AATU Team
Quality dog food my dog loves
My dog has been ill recently and on antibiotics - turning his nose up at most food. AATU was the first dog food he would accept and is now shovelling it away to put on his lost weight. So it must be tasty! I was pleased as it's a quality food and I wanted to know he was getting his nutrients. So I've gone onto subscription which is an easy way to purchase at a really good price. Very happy with the transaction.
6 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're thrilled to hear that your dog has taken a liking to AATU food, especially during a time when he's been feeling under the weather. It's great to know that our subscription service is providing you with an easy and cost-effective way to ensure your dog is getting the nutrients he needs. We're delighted that you're happy with your transaction and we look forward to continuing to serve you and your furry friend in the future.
Best wishes,
Andrew
The AATU Team
The dog likes it
The dog likes it. It seems to agree with him, as he is now 16 that is no small consideration.
29 december 2025
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're delighted to hear that your dog is enjoying our AATU food and that it's suiting him well, especially considering his age. We appreciate your support and look forward to continuing to serve you and your furry friend.
Best wishes,
Andrew
The AATU Team
Quick delivery after I altered my…
Quick delivery after I altered my delivery date to now. Website easy to use. Future deliveries are easy to amend.
4 januari 2026
Antwoord van AATU Dog & Cat Food
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to use and that you were pleased with the quick delivery of your order. It's great to know that you found the process of amending future deliveries straightforward.
We appreciate your feedback and look forward to continuing to provide you with excellent service.
Best wishes,
Andrew
The AATU Team
Recommended by a friend
Recommended by a friend, hasserved our puppy very well so far. Eats everything, keeps him happy and content. No adverse affects or issues
27 december 2025
Antwoord van AATU Dog & Cat Food
Thank you for your 5-star review! We're thrilled to hear that your puppy is enjoying AATU and that it's keeping him happy and content. It's wonderful to know that our food was recommended to you by a friend and that it's serving your puppy well. We appreciate your feedback and support. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again for choosing AATU!
Best wishes,
Andrew
The AATU Team
Antwoord van AATU Dog & Cat Food
Thank you for your positive feedback! We're delighted to hear that you're pleased with our speedy delivery and the condition of your pet food. We strive to provide the best service possible for our customers and their pets. Thanks again for choosing AATU!
Best wishes,
Andrew
The AATU Team
AATU now my preferred supplier!
Never heard of AATU till now and after reading reviews about them I decided to try them out. My dog has allergies and AATU dog food meets all of his needs! It is well priced, lots of really good grain free flavours that he loves, so easy to order online, and a fast reliable service. What's not to like? Will.be buying repeat orders from them, and recommending them to others!
12 november 2025
Review zonder uitnodiging
Antwoord van AATU Dog & Cat Food
Hello,
Thank you so much for your glowing 5-star review! We're thrilled to hear that AATU has become your preferred supplier and that our range of grain-free flavours has been a hit with your dog. We're also glad to know that you've found our online ordering process easy and our service fast and reliable.
We truly appreciate your decision to place repeat orders with us and your recommendations to others. It's customers like you who make our job wonderful. We look forward to serving you and your dog in the future.
Best wishes,
The AATU Team
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you're pleased with our service and that your dog is enjoying our product. We appreciate your support and look forward to continuing to provide you and your furry friend with excellent service.
Amazing!
Amazing company - super quick delivery and good subscription service offered. My dog is fussy with food but loves this brand, always an empty bowl now! 🐾 won’t be trying any other brand! 🙈
22 december 2025
Antwoord van AATU Dog & Cat Food
Hello,
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that your furry friend is enjoying our food and that you're finding our delivery and subscription service to be efficient. It's always our goal to make meal times a joy for both you and your pet. We appreciate your loyalty and look forward to continuing to serve you and your dog. 🐾
Best wishes,
The AATU Team
My fussy eater pups just love all the…
My fussy eater pups just love all the wet food range you offer. Fantastic for their tummies.
22 december 2025
Antwoord van AATU Dog & Cat Food
Thank you so much for your 5-star review! We're thrilled to hear that your pups are enjoying our wet food range and that it's working well for their tummies. We always strive to provide the best for our furry friends, and your feedback is greatly appreciated.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thank you for choosing AATU!
Best wishes,
Andrew
The AATU Team
Quick service
Quick service, and subscription allows us to tailor Fergus's diet as needed
27 december 2025
Antwoord van AATU Dog & Cat Food
Thank you for your wonderful 5-star review! We're thrilled to hear that you're finding our subscription service beneficial for tailoring Fergus's diet. We always aim to provide a quick and efficient service to all our customers and their furry friends.
Thank you for choosing AATU for Fergus's nutritional needs. We look forward to continuing to serve you both.
Best wishes,
Andrew
The AATU Team
So-So
One of our cats is OK with this food, the other could take it or leave it (usually leaves it!).
16 december 2025
Antwoord van AATU Dog & Cat Food
Thank you for taking the time to share your feedback with us. We understand that every pet is unique and has their own preferences when it comes to food. We're glad to hear that one of your cats is enjoying our food, but we're sorry to hear that the other one isn't as keen.
If you have any concerns or if there's anything we can do to assist you further, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. We're always here to help.
Best wishes,
Andrew
The AATU Team
Really good quality food and the best Customer Service
Really good quality food and an affordable product which is great when you foster rescues. I recently ordered in error and needed to change the quantity. Despite being over the Christmas break, Josh in their customer service team responded the next working day and actioned my request. Very happy with the product and their customer support. Thank you!
29 december 2025
Review zonder uitnodiging
Antwoord van AATU Dog & Cat Food
Thank you so much for your wonderful review and the full 5-star rating! We're thrilled to hear that you're pleased with the quality of our food and find it affordable, especially as you're doing such a fantastic job fostering rescues.
We're also delighted to hear that Josh from our customer service team was able to assist you promptly, even during the busy Christmas period. We'll be sure to pass on your kind words to him.
Thank you once again for your support and for choosing AATU. We look forward to continuing to serve you and your furry friends!
Best wishes,
Andrew
The AATU Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.