Abbey London 

Unfortunately I didn’t look on Trustpilot before ordering. Luckily I paid via PayPal.
The dungarees were dreadful, stretchy material not fit for purpose, far too big and looked like seams would fall apart not even with raw edges.
No where on the website does it give a return address, I emailed to inform them I will be returning so repackaged and used the UK return address on their label and 48 hour tracked delivery. Their return email offered 10% refund! then 6 days after original email reply said return to an address in China! I informed them they had already been returned to the UK address +provided them with tracking details. They refused a refund. I opened a case with PayPal and they ruled in my favour with a full refund.
Do not buy from this company, they are a scam, hiding under their name which implies UK based and their products are totally unwearable.

The quality is awful and the items received were not well-presented in the photos. Have been trying to get a refund. They have offered 20% without returning them. 30% discount on more things or full refund if I send the items back to China. None of these are sufficient and I will be contacting my bank next to see if we can do something more official. Do not use this company.

The dungarees are made with rubbish material and won't do refund unless you send them to China which you have to pay charges and won't guarantee they receive them, SCAM

It’s a scam don’t bother ordering of this firm as the clothes are disgusting cheap and nasty there isn’t any customer care at all just lies .
I wouldn’t recommend this firm ever, so please just save your money and time .

Yet another person scammed. They are illegal clothes, as they have no labels to say what they are made of. Cheap and nasty. They would never have sold at the full price. I wouldn't have paid even £5, if I'd realised! The website is lovely and as a co.uk company, I wrongly assumed they were based here. Sweatshop work. Such a waste!!

A scam - as with other customers/ reviewers the company looks upmarket and good quality and genuine. I sadly not checked this site before purchasing. Then requested cancellation immediately. Take a week to reply to email (no contact telephone) and insisted I waited for order. 3 weeks it arrived - quality awful, not as shown on site at all. Offered 10%refund or20% if reorder. Customs costs and postage to be paid if returned within 30days full refund. Implying they are not in London - surprise! I am still waiting for the return address, surprisingly not yet received. PLEASE don’t buy.

Everything is wrong about the firm. The goods are cheap and shoddy as most people here have found. The customer service is as bad as the goods. I've been trying to get a refund for weeks but they do not answer return questions with the information you need and they take a week at a time to respond anyway. They offered a 10% refund no return needed - Surprise! or if you want to buy another item - you can have 20% off! You can run out of time trying to get answers from them.

IT IS A SCAM. Dungarees NOT met expectations !!
Fabric -flimsy stretchy of dubious content - suspect flammable. Single stitching not fit for purpose eg endurance. No structure. NO care instructions or fabric content. Terrible flower print. NOT UK COMPANY -COMES DIRECT FROM CHINA . ARRIVES TOO LATE won't cancel when I realised.After two weeks it was still TRACKING in China.I flagged this up and then arrives within two days. Awaiting answer from their support team to get a return as it is rubbish and is a photographic LIE

I ordered dungarees for my wife's birthday - indicating the date - and didn't receive the item until a week after her birthday.

The product is very poor so I requested a refund per their terms and conditions. The only way they will honour their commitment to a full refund is by agreeing to pay all postage charges (they tell you this bit) plus customs charges and use a tracked shipping method, as we cannot process refunds for packages that are lost or untrackable.

Given the length of time for shipping I can only assume that means posting to China. Surely this is illegal. I would avoid this company like the plague.

Like everyone else I've been scammed by this company after ordering from a sponsored Facebook ad. Ordered two pairs of dungarees June3rd. Emailed to cancel the order the same day having belatedly checked the Trustpilot reviews. Three weeks later and no refund or delivery.

Like everyone else it seems I was scammed. Sweat shop from china, don’t buy from them.

I'm happy with the tracking and delivery of my order. However the quality of the item is not what I expected. The fabric design is nice, but the fabric itself is dreadful. I thought it would be cotton.

Brought 2 pair of dungarees from abbey London clothing, the patterns were poorly printed and blurred in places. The material was very thin and felt like you could easily put your finger through. It's taken me 3 weeks to get a response out of there customer service and I need to send them back to China to receive a full refund .
The items received were definitely not the ones view on the Web page
I spent £69 and all I will receive back is £13 hope this experience helps other people avoid this supplier.

Another customer duped. Cheap and nasty material not cotton as was advertised. Quality overall is very poor. Refund requested

I too wish I had read the reviews before placing an order which did arrive but product is nothing like the images material is vey cheap and flimsy overpriced and unable to obtain information to return the product. Company should be investigated for false advertising total rip off and no communication channels even though I have sent emails direct to their 'Support' email and via their contact form. 7 days Customer Support they supposed to offer - really?

Minus 1! Dreadful. Don’t touch these. Terrible quality. Shiny shiny polyester. Tried to put a review on Facebook but failed.

Do not order from this company. As with everyone else I found the goods to be made with cheap, awful material, sized badly and with no return possible, despite what they claim. It is impossible to get a returns form or label from them and they do not respond to emails or any contact form you fill in. They are not based in London either, the name is to lull you into a false sense of security.

Kicking myself for not reading these reviews sooner! Naively ordered from a Facebook advert 4 weeks ago. Items have never arrived, zero communication or response to my emails and a very annoyed customer! I work hard for my money and think it’s so unfair they have stolen it from me!

If I could give this company a minus score I would . Like others have said dungarees advertised on Face book ,when they arrive they are very substandard quality .
It took 5 attempts to get a answer from them concerning a refund. Their answer was ....
1. 10% refund but keep the dungarees
2. Get 20% off next purchase
OR. 3 return for full refund but have to pay for postage and all customs taxes !!!!
Absolutely rip off and need investing but trading standards ASAP, the adverts need to be taken down off Facebook too .
Maybe trust pilot can forward all these reviews to necessary to the correct department. We would all be very grateful if possible

I totally echo what the majority said about the awful dungarees that were sold. I wish I’d seen this before I fell into that trap! Item does not look like what’s in the pictures. Crap quality and the worst fit ever!! Soo expense, I could kick myself for forking out that amount of money. Total con artists! Zero response to any of my emails to return. Save yourself the pain, money and stress - Avoid Abbey London if you can.