As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent servi... Toon meer
Bedrijf heeft geantwoord
Great service as always. Competitive price search done at every renewal. Bonus to receive all correspondence, including policies/wordings etc. in English. Staff are always very helpful. Can’t recommen... Toon meer
Bedrijf heeft geantwoord
Sandra at Abbeygate is always polite and helpful. She gives plenty of notice that the policy is due and makes sure she is offering us the best deal possible on our renewals. The service is great for u... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Way Insurance Should Be
Contactgegevens
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
4,9
Uitstekend
959 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Insurance cancellation experience
I had requested for the cancellation of my car insurance on January 2026 and they seem to have processed the request however I made several follow up as I was still unable to receive the refund. I was able to talk to Ivan from Abbeygate and he sorted out the issue quickly. Apparently, it was Allianz, who was not able to process the request on time. Overall, It was still a good experience from Abbeygate. I give them 4 stars as I can see that there is still room for improvement especially when it comes to communicating with the client.
2 juni 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for taking the time to leave us a review and share your experience.
We are pleased to hear that Ivan was able to assist you and resolve the issue. We understand that the delay in processing your refund was frustrating, and we appreciate your patience throughout the process.
At Abbeygate, we value all feedback, both positive and constructive, as it helps us continuously improve our service. We are always looking for ways to enhance our communication and overall customer experience, and your comments will certainly help us in that effort.
Thank you again for your 4-star review and for choosing Abbeygate Insurance. We look forward to assisting you again in the future.
I had a very positive experience with…
I had a very positive experience with Abbeygate Insurance. Soraia was particularly helpful—she responded quickly, understood my needs, and worked efficiently to find suitable solutions. Her professionalism and friendly approach made the whole process smooth and stress-free. I would definitely recommend their services.
24 april 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your wonderful review and for recommending Abbeygate Insurance.
Your kind feedback is greatly appreciated and motivates us to continue delivering the highest level of service to all our clients.
Thank you for choosing Abbeygate Insurance. We look forward to assisting you again in the future.
Good servioce buy Abbeygate.
As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese) we found Abbeygate to offer the most protection for the best monthly rate, and an even better rate if paid annually. All the emails and some phone calls were done in English and we're very happy with the service of Francisco Borba. I will now investigate taking Health Insurance with Abbeygate as well. P&J
16 maart 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your kind review and for choosing Abbeygate Insurance for your car insurance needs.
We look forward to helping you explore your health insurance options and assisting you with any future insurance needs.
Kind regards,
The Abbeygate Insurance Team
Francisco is so helpful and efficient
Francisco is so helpful and efficient. He gives competitive quotes and excellent customer service. I recommend him.
10 maart 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Efficient and helpful
Roberto Viegas at Abbeygate in Portugal was very helpful and efficient. He quickly found us the right travel insurance policy for a sports-based holiday at a very competitive price.
19 februari 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Roberto from Abbeygate is always ready…
Roberto from Abbeygate is always ready to help and extremely professional. He goes the extra mile for his clients and i have always had great service from him. Thank you Roberto
5 februari 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Great service
Maria is always very friendly, helpful and efficient
14 januari 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Sandra Rodrigues did a great job to…
Sandra Rodrigues did a great job to find a suitable insurance cover on second try. Thank you.
7 januari 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your 4-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Car insurance arranged by Sandra R.
I have my car insurance arranged by Sandra Rodrigues at Abbeygate for a couple of years. She is always in time with the communication, professional, and - I believe - finds the best and most competitive policies. Her English is great and for me it is additional value to be able to communicate in English.
17 januari 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Poor service
Very disappointed with attitude of Abbeygate in respect of cancellation of a car insurance policy.
Been a customer of Abbeygate for both House and Car insurance for over 15 years but won't be using them again and will not be recommending them to other potential customers
16 januari 2026
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Dear Martin,
We’re genuinely sorry to read about your disappointment, particularly after being a customer of Abbeygate for over 15 years. Long-standing relationships like yours are extremely important to us, and it’s clear that in this case we have fallen short of the level of service you rightly expected.
We regret that the handling of your car insurance cancellation left you feeling dissatisfied, and this is certainly not the experience we aim to provide. We would very much appreciate the opportunity to review what happened and see if there is anything we can do to address your concerns.
Please feel free to contact us directly at +351 289 369 254, quoting your review, and a member of our team will be happy to look into this for you.
Thank you for taking the time to share your feedback — it helps us improve our service going forward.
Kind regards,
Abbeygate Insurance
Antwoord van Abbeygate Insurance Portugal
Thank you for your 5-star review and for choosing Abbeygate Insurance. We’re delighted to hear you were happy with our service and really appreciate your support.
Gostei muito ,Ótimo atendimento
Gostei muito ,Ótimo atendimento, e um bom espaço , parabéns ao Roberto e a todos ,
8 januari 2026
Review zonder uitnodiging
Abbeygate (Sandra Rodrigues)
I most often deal with Sandra Rodrigues. Service received is second to none : fast response, attentive, efficient and effective. Always tailored perfectly to my needs.
27 november 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great customer service.
This company is easy to contact and quick with answers. The staff are always friendly, knowledgeable, and polite. I just renewed my policy, and it was easy and fast.
27 november 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
I have had car insurance arranged by…
I have had car insurance arranged by Sandra Rodrigues at Abbeygate for many years. She is always friendly and professional and tries to find the best and most competitive policies. Great to be able to speak and communicate in English too.
24 november 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Maria and Roberto were wonderful to…
Maria and Roberto were wonderful to work with. There are many options for insurance in Portugal, but these folks will be receiving all of my business. Obrigado
24 november 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
5 years in a row
The personal touch and the competitive pricing make Abbeygate the go to for ex pat insurance.
11 november 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Excellent service all
Excellent service all
Round from all the staff
31 oktober 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Very professional company giving me…
Very professional company giving me excellent service through Sandra who has looked after me for a number of years
1 oktober 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Have been with Abbeygate for over a…
Have been with Abbeygate for over a year now and recently renewed my home insurance policy. The service I received from Abbeygate has been exceptional and Sandra Rodrigues was very helpful, professional and informative to deal with.
30 september 2025
Review zonder uitnodiging
Antwoord van Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.