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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Παραγγελίες, επιστροφές, κουπόνια γενικά και προσωπικά και πολύ καλά προϊόντα για όλα τα γούστα και τα οικονομικά του καθενός. Αρκεί να ψάξεις. Κρίμα που δεν το είχα ανακαλύψει νωρίτερα. Ειδικά για τι... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered a pair of shoes that were on sale, and everything seemed fine at first. However, just two days later, I received an email informing me that they were actually sold out. What makes this ev... Toon meer

Beoordeeld met 5 van de 5 sterren

Για εμάς που ζούμε σε νησιά είναι πολύ σημαντική η ακρίβεια των παραγγελιών-παραλαβών. Στο περιθώριο παράδοσης που έδωσαν ήταν και δύο μέρες πριν. Το προιόν άψογο, η όλη ενημέρωση επίσης. Συγχαρητήρια... Toon meer

Beoordeeld met 5 van de 5 sterren

Great delivery experience from ABOUT YOU. My order arrived on time, well packaged, and in excellent condition. The tracking updates were clear, and the whole process was smooth from checkout to delive... Toon meer


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

dress without stress

The wide variety of brands and prices is one of the best advantages of About you. The easy navigation in the app is perfect and helpful in finding what you want at the best price. The guide for sizes and body types is practical for ordering and promotes body positivity

27 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I made a purchase last week

I made a purchase last week, two days after i got an email that my purchase was shipped. I clicked the link and it said shipment not found. I let it a couple of days ago to see if it is a system thing and then i chatted on support. However the support is a f**king bot. I don’t understand why they use them. Completely unhelpful. Now i need to wait for their email… if they ever come back to me… i will wait 2 days if nothing then i will dispute the transaction

25 oktober 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Beoordeeld met 2 van de 5 sterren

Έχω κάνει τρεις παραγγελίες από το site…

Έχω κάνει τρεις παραγγελίες από το site με τις δύο δεν είχα κάποιο θέμα σχετικά όμως με την τρίτη φορά είχα κάνει παραγγελία ένα τζιν και αποφάσισαν να μου στείλουν ένα νούμερο μεγαλύτερο χωρίς καμία ενημέρωση! Προσπάθησα να μιλήσω με την υποστήριξη του site καμία απάντηση. Πήρα τηλέφωνο να μάθω τον λόγο και να με βοηθήσουν με την αλλαγή στο μέγεθος και πάλι καμία απάντηση!!!

23 oktober 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Γειά σου, λυπούμαστε πολύ που η εμπειρία σου στο κατάστημά μας δεν ανταποκρίθηκε στις προσδοκίες σου. Σου εγγυόμαστε ότι δουλεύουμε συνεχώς για να παρέχουμε τις καλύτερες δυνατές υπηρεσίες στους πελάτες μας. Θα θέλαμε να σου ζητήσουμε να επικοινωνήσεις μαζί μας για να μπορέσουμε να διερευνήσουμε καλύτερα το πρόβλημα που αντιμετώπισες. Ευχαριστούμε πολύ για το σχόλιό σου!
Με εκτίμηση,
Η About You ομάδα σου

Beoordeeld met 2 van de 5 sterren

Box (the)

I would love to post a picture of the box that i got for my Adidas But they don't allow me ...A box that can take only one shoe..But to my suprise They did put both 😐for God's sake I ordered a pair of Adidas original..😕
Pls Read what they replied ..📍

21 oktober 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Γειά σου, λυπούμαστε πολύ που η εμπειρία σου στο κατάστημά μας δεν ανταποκρίθηκε στις προσδοκίες σου. Σου εγγυόμαστε ότι δουλεύουμε συνεχώς για να παρέχουμε τις καλύτερες δυνατές υπηρεσίες στους πελάτες μας. Ευχαριστούμε πολύ για το σχόλιό σου!
Με εκτίμηση,
Η About You ομάδα σου

Beoordeeld met 1 van de 5 sterren

No delivery

I have done 5 orders. None of them was delivered ( prepaid also)
They send you a message that the products are not available moreover in the website seems to be available
For sure I will not order again!

21 oktober 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Beoordeeld met 1 van de 5 sterren

I made a purchase 10 days ago

I made a purchase 10 days ago. It took them 10 days to arrive. I specifically ordered 39 1/3 and they brought me 38 2/3. Im so furious.. instead of telling me they dont have the number they chose to lie and bring me the wrong model.

14 oktober 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Beoordeeld met 1 van de 5 sterren

I made a purchase early days of…

I made a purchase early days of September. The item that arrived was wrong, i made a return and a month later there is still no refund, i called customer service and for the past two weeks are trying to find the courier. No news yet and still waiting.

8 september 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Beoordeeld met 4 van de 5 sterren

The delivery was fast

The delivery was fast, the boots I ordered were lovely but didn't suit me so I had to return them. Return was also easy and I got my money back faster than other retailers as ASOS and Mango outlet

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It proved to be a trustworthy company…

It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in logical timeframe, plenty of items to chose from and good prices. Retail stores are far more expensive

1 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They have no idea where my shipment is or when it will be delivered!

The shipment was supposed to be delivered on the day I am writing the review. The shipment is still in Germany, has to go to Greece after and then to Cyprus where I am located. They have no idea on the status of my shipment or the date it will be delivered. Furthermore, there is no refund or compensation for the delay! Well there are better shopping experiences online to choose from next time! Happy closing-down about you!

23 september 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards. We will escalate this situation internally and notify the responsible teams. We will take your feedback into account in order to improve in the future! Best regards, The About You team

Beoordeeld met 1 van de 5 sterren

Worst Shopping Experience of My Life!

More than 1.5 months ago, I tried shopping on aboutyou.gr. At the very last step, the site informed me that my purchase was unsuccessful - but to my shock, I was charged anyway, without ever placing an order.

Since then, I've tried every possible way to get my money back, but nothing works. After countless emails and even a phone call, they finally admitted the issue, promised me a refund, and even sent me a link to provide my IBAN details. Yet here I am, 3 weeks later, still waiting with no refund.

Their communication is painfully slow, their customer service is unhelpful, and their promises mean nothing. I feel cheated and ignored. My money - and my card - are clearly not safe with them.

I will never buy from this company again, and I strongly warn others to stay away!

UPDATE 24.09.2025: My issue still has not been resolved. Nobody has contacted me, and no action has been taken from their side. I have therefore escalated the matter to MasterCard for resolution. Not even a single apology or sign of concern has been offered — it feels as if I don’t exist.
UPDATE 09.10.2025: - Nothing has changed. Nobody has contacted me. Their comments here are useless and just a facade
UPDATE 29.10.2025: I won my case against Aboutyou.gr with MasterCard, and they refunded me my money after 3 months. WHAT A SHAME

31 juli 2025
Review zonder uitnodiging
Logo ABOUT YOU

Antwoord van ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards. We will escalate this situation internally and notify the responsible teams. We will take your feedback into account in order to improve in the future! Best regards, The About You team

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